Pinnacle Point Wellness & Rehabilitation
4700 Nw Cliffview Drive · Riverside, MO · 64150 · 8167415105
180 certified beds For profit - Limited Liability company Chain: Norbert Bennett & Donald Denz
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
RN staffing in the bottom 10% nationally
0.17 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
69% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.03 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.17 | 0.55–0.75 |
| Weekend hours / resident-day | 3.62 | ≈ weekday level |
| Nursing turnover / year | 69% | median 45% |
| Fines (3-yr window) | 1 · $52,878 |
Inspection citations (38 in the current record)
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Potential for harm · E April 30, 2026 · found via complaint
Honor the resident's right to choose his or her attending physician.
Corrected May 19, 2026 · Resident Rights
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Potential for harm · E November 20, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 10, 2025 · Resident Rights
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Potential for harm · E November 20, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected December 10, 2025 · Resident Rights
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Potential for harm · D November 20, 2025
Provide and implement an infection prevention and control program.
Corrected December 10, 2025 · Infection Control
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Potential for harm · D April 10, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 25, 2025 · Resident Rights
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Potential for harm · E April 10, 2025
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected May 25, 2025 · Resident Rights
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Potential for harm · E April 10, 2025
The resident has the right to receive notices in a format and a language he or she understands.
Corrected May 25, 2025 · Resident Rights
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Potential for harm · E April 10, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 25, 2025 · Resident Rights
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Potential for harm · E April 10, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 25, 2025 · Resident Rights
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Potential for harm · D April 10, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected May 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 10, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 10, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 25, 2025 · Quality of Life and Care
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Potential for harm · D April 10, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 25, 2025 · Quality of Life and Care
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Potential for harm · D April 10, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected May 25, 2025 · Pharmacy Service
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Potential for harm · D April 10, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 25, 2025 · Pharmacy Service
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Potential for harm · E April 10, 2025
Provide and implement an infection prevention and control program.
Corrected May 25, 2025 · Infection Control
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Potential for harm · D October 15, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 29, 2024 · Resident Rights
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Potential for harm · E October 15, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected November 29, 2024 · Resident Rights
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Potential for harm · E October 15, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected November 29, 2024 · Resident Rights
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Potential for harm · E October 15, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 29, 2024 · Resident Rights
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Potential for harm · E October 15, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected November 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 15, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected November 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 15, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected November 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · E October 15, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · E October 15, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 29, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 19, 2024 | Payment Denial | 13 days |
| November 20, 2023 | Fine | $52,878 |
| November 20, 2023 | Payment Denial | 62 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265379 · certified since August 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.