Pinnacle Health & Rehab at South Portland
42 Anthoine St · So Portland, ME · 04106 · 2077998561
73 certified beds For profit - Limited Liability company
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.19 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.56 | 0.55–0.75 |
| Weekend hours / resident-day | 4.09 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (25 in the current record)
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Potential for harm · E September 17, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 1, 2025 · Resident Rights
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Potential for harm · E September 17, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected November 1, 2025 · Resident Rights
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Potential for harm · E September 17, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 1, 2025 · Resident Rights
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Potential for harm · E September 17, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 1, 2025 · Resident Rights
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Potential for harm · E September 17, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 17, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 1, 2025 · Quality of Life and Care
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Potential for harm · E September 17, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 1, 2025 · Quality of Life and Care
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Potential for harm · D September 17, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected November 1, 2025 · Quality of Life and Care
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Potential for harm · E September 17, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected November 1, 2025 · Pharmacy Service
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Potential for harm · E September 17, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 1, 2025 · Pharmacy Service
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Potential for harm · D September 17, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 1, 2025 · Nutrition and Dietary
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Potential for harm · D September 17, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 30, 2024 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected October 30, 2024 · Administration
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Potential for harm · D July 30, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 30, 2024 · Infection Control
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Potential for harm · E December 8, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 22, 2023 · Resident Rights
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Potential for harm · D December 8, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 22, 2023 · Resident Assessment and Care Planning
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Potential for harm · E December 8, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 22, 2023 · Resident Assessment and Care Planning
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Potential for harm · D December 8, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 22, 2023 · Quality of Life and Care
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Potential for harm · D December 8, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 22, 2023 · Pharmacy Service
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Potential for harm · E December 8, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 22, 2023 · Pharmacy Service
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Potential for harm · E December 8, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 22, 2023 · Nutrition and Dietary
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Potential for harm · D December 8, 2022
Keep all essential equipment working safely.
Corrected January 22, 2023 · Environmental
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No harm found · B December 8, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected January 22, 2023 · Resident Rights
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Potential for harm · D December 5, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 18, 2020 · Resident Assessment and Care Planning
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Potential for harm · D December 5, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 18, 2020 · Pharmacy Service
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 205121 · certified since January 1, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.