Pine Valley Community Village
25951 Circle View Lane · Richland Center, WI · 53581 · 6086472138
80 certified beds For profit - Corporation
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $97,311 in fines in the last 24 months.
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
$97,311 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 5 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.42 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.97 | 0.55–0.75 |
| Weekend hours / resident-day | 3.88 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | 2 · $97,311 |
Inspection citations (21 in the current record)
-
Potential for harm · D January 14, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 29, 2026 · Pharmacy Service
-
Immediate jeopardy · J July 22, 2025 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected July 3, 2025 · Quality of Life and Care
-
Potential for harm · F July 22, 2025 · found via complaint
Observe each nurse aide's job performance and give regular training.
Corrected August 6, 2025 · Nursing and Physician Services
-
Potential for harm · F July 22, 2025 · found via complaint
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Corrected August 6, 2025 · Administration
-
Potential for harm · F July 22, 2025 · found via complaint
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected August 6, 2025 · Administration
-
Potential for harm · F July 22, 2025 · found via complaint
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Corrected August 6, 2025 · Infection Control
-
Potential for harm · F July 22, 2025 · found via complaint
Provide training in compliance and ethics.
Corrected August 6, 2025 · Administration
-
Actual harm · G June 30, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected July 21, 2025 · Pharmacy Service
-
Potential for harm · D May 22, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected June 13, 2025 · Resident Rights
-
Potential for harm · D May 22, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 22, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected June 13, 2025 · Pharmacy Service
-
Potential for harm · D May 22, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 13, 2025 · Pharmacy Service
-
Potential for harm · F May 22, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 13, 2025 · Nutrition and Dietary
-
Potential for harm · D May 22, 2025
Provide and implement an infection prevention and control program.
Corrected June 13, 2025 · Infection Control
-
Immediate jeopardy · J March 31, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 18, 2025 · Quality of Life and Care
-
Potential for harm · D March 31, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 31, 2025 · found via complaint
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Corrected April 18, 2025 · Nursing and Physician Services
-
Potential for harm · D March 31, 2025 · found via complaint
Observe each nurse aide's job performance and give regular training.
Corrected April 18, 2025 · Nursing and Physician Services
-
Potential for harm · F April 3, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 22, 2024 · Nutrition and Dietary
-
Potential for harm · D April 3, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 22, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · F January 25, 2023
Provide and implement an infection prevention and control program.
Corrected February 23, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 22, 2025 | Fine | $22,925 |
| March 31, 2025 | Fine | $74,386 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525365 · certified since August 1, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.