Pine Heights at Brattleboro Center for Nursing & R

187 Oak Grove Avenue · Brattleboro, VT · 05301 · 8022570307

80 certified beds For profit - Corporation Chain: National Health Care Associates

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 61
Serious harm & abuse 20% 100
Staffing 20% 75
Federal penalties 15% 100
Trend 10% 37
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.723.48 min · 4.1 strong
RN hours / resident-day0.660.55–0.75
Weekend hours / resident-day3.41≈ weekday level
Nursing turnover / year33%median 45%
Fines (3-yr window)none

Inspection citations (10 in the current record)

  • Potential for harm · D September 17, 2025

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected October 24, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D September 17, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected October 24, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E September 17, 2025

    Observe each nurse aide's job performance and give regular training.

    Corrected October 24, 2025 · Nursing and Physician Services

  • Potential for harm · E September 17, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected October 24, 2025 · Pharmacy Service

  • Potential for harm · F September 17, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 24, 2025 · Nutrition and Dietary

  • Potential for harm · D September 17, 2025

    Provide and implement an infection prevention and control program.

    Corrected October 24, 2025 · Infection Control

  • Potential for harm · D September 11, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected October 17, 2024 · Quality of Life and Care

  • Potential for harm · F September 11, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 17, 2024 · Nutrition and Dietary

  • Potential for harm · D September 11, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected September 8, 2024 · Quality of Life and Care

  • No harm found · C September 11, 2024

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected October 17, 2024 · Resident Rights

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 475023 · certified since June 19, 1972. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.