Pine Haven Rehabilitation and Wellness Center
4525 St Stephens Road · Eight Mile, AL · 36613 · 2514520996
172 certified beds For profit - Individual Chain: Norbert Bennett & Donald Denz
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.32 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.32 | 0.55–0.75 |
| Weekend hours / resident-day | 2.94 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (25 in the current record)
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Potential for harm · D May 31, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 19, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected November 23, 2022 · Resident Rights
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Potential for harm · D October 19, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 23, 2022 · Resident Rights
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Potential for harm · E October 19, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 23, 2022 · Resident Rights
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Potential for harm · D October 19, 2022
Ensure each resident receives an accurate assessment.
Corrected November 23, 2022 · Resident Assessment and Care Planning
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Potential for harm · D October 19, 2022
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected November 23, 2022 · Resident Assessment and Care Planning
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Potential for harm · D October 19, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 23, 2022 · Resident Assessment and Care Planning
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Potential for harm · D October 19, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 23, 2022 · Resident Assessment and Care Planning
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Potential for harm · D October 19, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 23, 2022 · Quality of Life and Care
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Potential for harm · D October 19, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 23, 2022 · Resident Assessment and Care Planning
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Potential for harm · D June 8, 2021
Ensure each resident receives an accurate assessment.
Corrected July 9, 2021 · Resident Assessment and Care Planning
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Potential for harm · D June 8, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 9, 2021 · Quality of Life and Care
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Potential for harm · D June 8, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 9, 2021 · Quality of Life and Care
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Potential for harm · D June 8, 2021
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected July 9, 2021 · Pharmacy Service
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Potential for harm · F June 8, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 9, 2021 · Pharmacy Service
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Potential for harm · D June 8, 2021
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected July 9, 2021 · Administration
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Potential for harm · F June 8, 2021
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected July 9, 2021 · Environmental
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Potential for harm · D April 11, 2019
Reasonably accommodate the needs and preferences of each resident.
Corrected May 16, 2019 · Resident Rights
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Potential for harm · D April 11, 2019
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 16, 2019 · Resident Rights
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Potential for harm · D April 11, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 16, 2019 · Resident Rights
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Potential for harm · D April 11, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected May 16, 2019 · Resident Rights
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Potential for harm · D April 11, 2019
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected May 16, 2019 · Resident Assessment and Care Planning
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Potential for harm · D April 11, 2019
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected May 16, 2019 · Resident Assessment and Care Planning
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Potential for harm · D April 11, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 16, 2019 · Quality of Life and Care
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Potential for harm · D April 11, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 16, 2019 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 015183 · certified since May 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.