Phoenix of Fairlawn
120 Brookmont Rd · Akron, OH · 44333 · 3306667373
80 certified beds For profit - Limited Liability company
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.13 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.38 | 0.55–0.75 |
| Weekend hours / resident-day | 3.70 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | 2 · $4,922 |
Inspection citations (31 in the current record)
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Potential for harm · D April 28, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected July 31, 2025 · Resident Rights
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Potential for harm · D April 28, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected July 31, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 28, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected July 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 28, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 31, 2025 · Quality of Life and Care
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Potential for harm · D April 28, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected July 31, 2025 · Pharmacy Service
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Potential for harm · D April 28, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected July 31, 2025 · Pharmacy Service
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Potential for harm · D April 28, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected July 31, 2025 · Nutrition and Dietary
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Potential for harm · D April 28, 2025
Provide and implement an infection prevention and control program.
Corrected July 31, 2025 · Infection Control
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Potential for harm · F April 28, 2025
Have policies on smoking.
Corrected July 31, 2025 · Environmental
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Potential for harm · D April 28, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 31, 2025 · Resident Rights
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Potential for harm · E April 28, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 31, 2025 · Resident Rights
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Potential for harm · D April 28, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected July 31, 2025 · Pharmacy Service
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No harm found · C April 28, 2025
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected July 31, 2025 · Resident Rights
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Potential for harm · E April 26, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 10, 2024 · Infection Control
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Potential for harm · D November 17, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 1, 2023 · Resident Rights
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Actual harm · G October 24, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 17, 2022 · Quality of Life and Care
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Potential for harm · D October 24, 2022
Reasonably accommodate the needs and preferences of each resident.
Corrected November 17, 2022 · Resident Rights
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Potential for harm · D October 24, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 17, 2022 · Quality of Life and Care
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Potential for harm · D October 24, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 17, 2022 · Quality of Life and Care
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Potential for harm · D October 24, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected November 17, 2022 · Quality of Life and Care
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Potential for harm · D October 24, 2022
Provide enough food/fluids to maintain a resident's health.
Corrected November 17, 2022 · Quality of Life and Care
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Potential for harm · D October 24, 2022
Ensure medication error rates are not 5 percent or greater.
Corrected November 17, 2022 · Pharmacy Service
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Potential for harm · F October 24, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 17, 2022 · Nutrition and Dietary
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Potential for harm · D November 26, 2019
Keep residents' personal and medical records private and confidential.
Corrected December 20, 2019 · Resident Rights
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Potential for harm · D November 26, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected December 20, 2019 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 28, 2025 | Payment Denial | 39 days |
| August 14, 2023 | Fine | $1,748 |
| July 24, 2023 | Fine | $3,174 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365707 · certified since February 15, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.