Phoenix Mountain Post Acute
13232 North Tatum Blvd · Phoenix, AZ · 85032 · 6029965200
130 certified beds For profit - Corporation Chain: The Ensign Group
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
62% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.46 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 3.27 | ≈ weekday level |
| Nursing turnover / year | 62% | median 45% |
| Fines (3-yr window) | 1 · $8,018 |
Inspection citations (27 in the current record)
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Potential for harm · D November 19, 2025
Provide activities to meet all resident's needs.
Corrected November 28, 2025 · Quality of Life and Care
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Potential for harm · D November 19, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected November 28, 2025 · Pharmacy Service
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Potential for harm · D November 19, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected November 28, 2025 · Administration
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Potential for harm · E November 19, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected November 28, 2025 · Nutrition and Dietary
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Potential for harm · E November 19, 2025
Provide and implement an infection prevention and control program.
Corrected November 28, 2025 · Infection Control
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Potential for harm · D July 11, 2025 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected August 8, 2025 · Resident Rights
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Potential for harm · E July 11, 2025 · found via complaint
Keep all essential equipment working safely.
Corrected August 8, 2025 · Environmental
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Potential for harm · D June 17, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected July 16, 2025 · Nursing and Physician Services
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Potential for harm · D June 17, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 16, 2025 · Resident Assessment and Care Planning
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Actual harm · G June 11, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 6, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 13, 2023 · Resident Rights
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Potential for harm · E July 6, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 13, 2023 · Resident Rights
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Potential for harm · E July 6, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected August 13, 2023 · Resident Rights
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Potential for harm · E July 6, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected August 13, 2023 · Resident Rights
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Potential for harm · D July 6, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 13, 2023 · Resident Assessment and Care Planning
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Potential for harm · D July 6, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 13, 2023 · Quality of Life and Care
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Potential for harm · E July 6, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 13, 2023 · Quality of Life and Care
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Potential for harm · E July 6, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected August 13, 2023 · Nursing and Physician Services
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Potential for harm · D July 6, 2023
Post nurse staffing information every day.
Corrected August 13, 2023 · Nursing and Physician Services
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Potential for harm · D July 6, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected August 13, 2023 · Pharmacy Service
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Potential for harm · E July 6, 2023
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected August 13, 2023 · Administration
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Potential for harm · E July 6, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 13, 2023 · Nutrition and Dietary
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Potential for harm · D July 6, 2023
Dispose of garbage and refuse properly.
Corrected August 13, 2023 · Nutrition and Dietary
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Potential for harm · D July 6, 2023
Provide and implement an infection prevention and control program.
Corrected August 13, 2023 · Infection Control
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Potential for harm · D May 12, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 16, 2022 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 11, 2024 | Fine | $8,018 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035072 · certified since November 25, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.