Pearl of Naperville, the
200 Martin Avenue · Naperville, IL · 60540 · 6303554111
115 certified beds For profit - Limited Liability company Chain: Pearl Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.23 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.82 | 0.55–0.75 |
| Weekend hours / resident-day | 2.78 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (48 in the current record)
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Potential for harm · E February 5, 2026 · found via complaint
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected February 12, 2026 · Resident Rights
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Potential for harm · F April 22, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 25, 2025 · Resident Rights
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Potential for harm · D March 5, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 13, 2025 · Pharmacy Service
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Potential for harm · E February 6, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected February 12, 2025 · Resident Rights
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Potential for harm · D February 2, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 7, 2025 · Resident Rights
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Potential for harm · E February 2, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 7, 2025 · Quality of Life and Care
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Potential for harm · E February 2, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected February 7, 2025 · Nursing and Physician Services
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Potential for harm · D January 2, 2025 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected January 6, 2025 · Pharmacy Service
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Actual harm · G November 1, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 13, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 6, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected October 14, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 6, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 14, 2024 · Quality of Life and Care
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Potential for harm · D October 6, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected October 14, 2024 · Quality of Life and Care
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Potential for harm · D October 6, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected October 14, 2024 · Pharmacy Service
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Potential for harm · D September 19, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 1, 2024 · Resident Rights
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Potential for harm · D September 19, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected October 1, 2024 · Resident Rights
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Potential for harm · E September 19, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected October 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · E September 19, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 14, 2024 · Quality of Life and Care
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Potential for harm · D September 19, 2024
Ensure that residents are free from significant medication errors.
Corrected October 14, 2024 · Pharmacy Service
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Potential for harm · F September 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 1, 2024 · Nutrition and Dietary
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Potential for harm · F September 19, 2024
Provide and implement an infection prevention and control program.
Corrected October 1, 2024 · Infection Control
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Potential for harm · F September 19, 2024
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected October 1, 2024 · Infection Control
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Potential for harm · E August 18, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 22, 2024 · Quality of Life and Care
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Potential for harm · E August 18, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected August 22, 2024 · Nursing and Physician Services
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Potential for harm · D August 1, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 6, 2024 · Quality of Life and Care
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Potential for harm · D August 1, 2024 · found via complaint
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected August 6, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145045 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.