Paul Oliver Memorial Hospital Ltcu
224 Park Avenue · Frankfort, MI · 49635 · 2313522200
35 certified beds For profit - Corporation Hospital-based
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 6.58 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.83 | 0.55–0.75 |
| Weekend hours / resident-day | 5.77 | ≈ weekday level |
| Nursing turnover / year | 23% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (21 in the current record)
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Potential for harm · F March 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 4, 2025 · Nutrition and Dietary
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Actual harm · G June 27, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 3, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 28, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected April 7, 2024 · Resident Rights
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Potential for harm · D February 28, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 7, 2024 · Quality of Life and Care
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Potential for harm · D February 28, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 7, 2024 · Quality of Life and Care
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Potential for harm · D February 28, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected April 7, 2024 · Quality of Life and Care
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Potential for harm · D February 28, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected April 7, 2024 · Quality of Life and Care
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Potential for harm · D February 28, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 7, 2024 · Pharmacy Service
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Potential for harm · D February 28, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected April 7, 2024 · Pharmacy Service
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Potential for harm · F February 28, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 7, 2024 · Nutrition and Dietary
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Potential for harm · F February 28, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 7, 2024 · Environmental
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No harm found · C February 28, 2024
Provide and implement an infection prevention and control program.
Corrected April 7, 2024 · Infection Control
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Potential for harm · D March 9, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 18, 2023 · Resident Rights
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Potential for harm · D March 9, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 17, 2023 · Resident Assessment and Care Planning
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Potential for harm · D March 9, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 17, 2023 · Quality of Life and Care
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Potential for harm · D March 9, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 17, 2023 · Quality of Life and Care
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Potential for harm · E March 9, 2023
Observe each nurse aide's job performance and give regular training.
Corrected April 18, 2023 · Nursing and Physician Services
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Potential for harm · F March 9, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 31, 2023 · Nutrition and Dietary
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Potential for harm · F March 9, 2023
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected April 18, 2023 · Administration
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Potential for harm · F March 9, 2023
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected April 18, 2023 · Administration
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Potential for harm · D March 9, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected April 18, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 27, 2024 | Payment Denial | 8 days |
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235460 · certified since January 28, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.