Paul House & Health Cr Ctr
3800 North California Avenue · Chicago, IL · 60618 · 7734784222
110 certified beds For profit - Limited Liability company
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $39,208 in fines in the last 24 months.
- 3 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
69% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.01 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.51 | 0.55–0.75 |
| Weekend hours / resident-day | 3.67 | ≈ weekday level |
| Nursing turnover / year | 69% | median 45% |
| Fines (3-yr window) | 2 · $107,115 |
Inspection citations (59 in the current record)
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Potential for harm · D March 26, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 6, 2026 · Quality of Life and Care
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Actual harm · G June 5, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 20, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 20, 2025 · Resident Rights
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Potential for harm · D June 5, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected June 20, 2025 · Resident Rights
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Potential for harm · F June 5, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 20, 2025 · Resident Rights
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Potential for harm · D June 5, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected June 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · E June 5, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 5, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 20, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 20, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected June 20, 2025 · Quality of Life and Care
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Potential for harm · E June 5, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 20, 2025 · Quality of Life and Care
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Potential for harm · E June 5, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected June 20, 2025 · Nursing and Physician Services
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Potential for harm · F June 5, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected June 20, 2025 · Nursing and Physician Services
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Potential for harm · E June 5, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 20, 2025 · Pharmacy Service
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Potential for harm · D June 5, 2025
Ensure that residents are free from significant medication errors.
Corrected June 20, 2025 · Pharmacy Service
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Potential for harm · F June 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 20, 2025 · Nutrition and Dietary
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Potential for harm · F June 5, 2025
Dispose of garbage and refuse properly.
Corrected June 20, 2025 · Nutrition and Dietary
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Potential for harm · F June 5, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected June 20, 2025 · Administration
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Potential for harm · F June 5, 2025
Provide and implement an infection prevention and control program.
Corrected June 20, 2025 · Infection Control
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Potential for harm · F June 5, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected June 20, 2025 · Environmental
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Potential for harm · F June 5, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected June 20, 2025 · Environmental
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Potential for harm · D June 5, 2025
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Corrected June 20, 2025 · Administration
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Potential for harm · F June 5, 2025
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected June 20, 2025 · Administration
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Potential for harm · F June 5, 2025
Provide training in compliance and ethics.
Corrected June 20, 2025 · Administration
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Potential for harm · D April 13, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 21, 2025 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 5, 2025 | Fine | $39,208 |
| June 5, 2025 | Payment Denial | 5 days |
| July 3, 2024 | Fine | $67,907 |
| July 3, 2024 | Payment Denial | 5 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145767 · certified since November 1, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.