Parkway Hills Nursing & Rehabilitation
7760 Parkway Drive · La Mesa, CA · 91942 · 6194690124
60 certified beds For profit - Limited Liability company Chain: Madison Creek Partners
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 73 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.01 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.39 | 0.55–0.75 |
| Weekend hours / resident-day | 3.72 | ≈ weekday level |
| Nursing turnover / year | 28% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (55 in the current record)
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Potential for harm · D April 27, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 18, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 9, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected May 7, 2026 · Resident Rights
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Potential for harm · D September 24, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected December 17, 2025 · Resident Rights
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Potential for harm · D September 24, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · E September 24, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 17, 2025 · Quality of Life and Care
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Potential for harm · D September 24, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected December 17, 2025 · Quality of Life and Care
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Potential for harm · D September 24, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 17, 2025 · Pharmacy Service
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Potential for harm · D September 24, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected December 17, 2025 · Pharmacy Service
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Potential for harm · D September 24, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 17, 2025 · Pharmacy Service
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Potential for harm · F September 24, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected December 17, 2025 · Nutrition and Dietary
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Potential for harm · E September 24, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected December 17, 2025 · Nutrition and Dietary
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Potential for harm · E September 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 17, 2025 · Nutrition and Dietary
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Potential for harm · D September 24, 2025
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected December 17, 2025 · Nutrition and Dietary
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Potential for harm · D September 24, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 24, 2025
Provide and implement an infection prevention and control program.
Corrected December 17, 2025 · Infection Control
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No harm found · B September 24, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected December 17, 2025 · Environmental
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Potential for harm · E August 23, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 23, 2024 · Resident Rights
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Potential for harm · D August 23, 2024
Ensure each resident receives an accurate assessment.
Corrected September 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 23, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 23, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 23, 2024 · Quality of Life and Care
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Potential for harm · D August 23, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 23, 2024 · Quality of Life and Care
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Potential for harm · E August 23, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected September 23, 2024 · Nursing and Physician Services
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Potential for harm · E August 23, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected September 23, 2024 · Pharmacy Service
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Potential for harm · E August 23, 2024
Ensure that residents are free from significant medication errors.
Corrected September 23, 2024 · Pharmacy Service
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Potential for harm · D August 23, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 23, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055078 · certified since January 1, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.