Park Avenue Health Center
146 Park Avenue · Arlington, MA · 02174 · 7816489530
89 certified beds For profit - Limited Liability company Chain: Best Care Services
Why this verdict
- Federal penalties on record: $29,749 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
4 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.60 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.11 | 0.55–0.75 |
| Weekend hours / resident-day | 3.33 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | 3 · $113,612 |
Inspection citations (30 in the current record)
-
Potential for harm · D December 3, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 29, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 3, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 29, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 3, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 29, 2025 · Quality of Life and Care
-
Potential for harm · D December 3, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected December 29, 2025 · Quality of Life and Care
-
Potential for harm · D December 3, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected December 29, 2025 · Nutrition and Dietary
-
Potential for harm · E December 3, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 29, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D August 28, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected September 23, 2025 · Nursing and Physician Services
-
Actual harm · G April 29, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 17, 2025 · Quality of Life and Care
-
Potential for harm · D March 19, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 15, 2025 · Resident Assessment and Care Planning
-
Immediate jeopardy · J November 19, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 21, 2024 · Quality of Life and Care
-
Potential for harm · D October 18, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected November 13, 2024 · Resident Rights
-
Potential for harm · D October 18, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 13, 2024 · Resident Rights
-
Potential for harm · D October 18, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected November 13, 2024 · Resident Rights
-
Potential for harm · D October 18, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected November 13, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D October 18, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 13, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D October 18, 2024
Respond appropriately to all alleged violations.
Corrected November 13, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D October 18, 2024
Ensure each resident receives an accurate assessment.
Corrected November 13, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D October 18, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 13, 2024 · Quality of Life and Care
-
Potential for harm · D October 18, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 13, 2024 · Quality of Life and Care
-
Potential for harm · D October 18, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 13, 2024 · Quality of Life and Care
-
Potential for harm · D October 18, 2024
Provide care or services that was trauma informed and/or culturally competent.
Corrected November 13, 2024 · Quality of Life and Care
-
Potential for harm · D October 18, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected November 13, 2024 · Pharmacy Service
-
Potential for harm · D October 18, 2024
Ensure that residents are free from significant medication errors.
Corrected November 13, 2024 · Pharmacy Service
-
Potential for harm · E October 18, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 13, 2024 · Nutrition and Dietary
-
Immediate jeopardy · J October 11, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 17, 2023 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 29, 2025 | Fine | $12,948 |
| November 7, 2024 | Fine | $16,801 |
| October 11, 2023 | Fine | $83,863 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225584 · certified since July 1, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.