Palm Garden of Jacksonville
5725 Spring Park Road · Jacksonville, FL · 32216 · 9047336954
120 certified beds For profit - Corporation Chain: Palm Garden Health and Rehabilitation
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.35 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.36 | 0.55–0.75 |
| Weekend hours / resident-day | 3.20 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · D August 28, 2025
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected October 3, 2025 · Resident Rights
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Potential for harm · D August 28, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 3, 2025 · Quality of Life and Care
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Potential for harm · D August 28, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 3, 2025 · Pharmacy Service
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Potential for harm · D August 28, 2025
Provide routine and 24-hour emergency dental care for each resident.
Corrected October 3, 2025 · Quality of Life and Care
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Potential for harm · E August 28, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected October 3, 2025 · Nutrition and Dietary
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Potential for harm · E August 28, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 3, 2025 · Nutrition and Dietary
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Potential for harm · D September 4, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 4, 2024 · Quality of Life and Care
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Potential for harm · D September 4, 2024 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected October 4, 2024 · Nursing and Physician Services
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Potential for harm · D September 14, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 14, 2023 · Resident Rights
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Potential for harm · D September 14, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected October 14, 2023 · Resident Rights
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Potential for harm · D September 14, 2023
Keep residents' personal and medical records private and confidential.
Corrected October 14, 2023 · Resident Rights
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Potential for harm · E September 14, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 14, 2023 · Resident Rights
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Potential for harm · E September 14, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 14, 2023 · Resident Assessment and Care Planning
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Potential for harm · D September 14, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 14, 2023 · Quality of Life and Care
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Potential for harm · D September 14, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 14, 2023 · Pharmacy Service
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Potential for harm · F September 14, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 14, 2023 · Nutrition and Dietary
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Potential for harm · F September 14, 2023
Keep all essential equipment working safely.
Corrected October 14, 2023 · Environmental
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Immediate jeopardy · J November 19, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 21, 2021 · Quality of Life and Care
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Immediate jeopardy · J November 19, 2021
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected February 25, 2022 · Nursing and Physician Services
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Potential for harm · D November 19, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 21, 2021 · Quality of Life and Care
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Potential for harm · D November 19, 2021
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected February 25, 2022 · Quality of Life and Care
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Potential for harm · F November 19, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 21, 2021 · Nutrition and Dietary
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Potential for harm · D November 19, 2021
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 21, 2021 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105682 · certified since March 14, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.