Pacific Palms Healthcare
1020 Termino Avenue · Long Beach, CA · 90804 · 5624336791
133 certified beds For profit - Limited Liability company Chain: Charis Trust Dtd 12/22/16
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.23 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 3.83 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | 1 · $19,475 |
Inspection citations (67 in the current record)
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Potential for harm · D April 8, 2026 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 1, 2026 · Quality of Life and Care
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Potential for harm · D April 8, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 1, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 30, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 22, 2026 · Pharmacy Service
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Potential for harm · D November 21, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected December 18, 2025 · Resident Rights
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Potential for harm · E November 21, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected December 18, 2025 · Resident Rights
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Potential for harm · D November 21, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 18, 2025 · Resident Rights
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Potential for harm · E November 21, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected December 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 21, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected December 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 21, 2025
Ensure each resident receives an accurate assessment.
Corrected December 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · E November 21, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 21, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · E November 21, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 21, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected December 18, 2025 · Quality of Life and Care
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Potential for harm · E November 21, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected December 18, 2025 · Quality of Life and Care
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Potential for harm · E November 21, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 18, 2025 · Quality of Life and Care
-
Potential for harm · E November 21, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected December 18, 2025 · Quality of Life and Care
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Potential for harm · D November 21, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected December 18, 2025 · Quality of Life and Care
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Potential for harm · E November 21, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 18, 2025 · Quality of Life and Care
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Potential for harm · E November 21, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected December 18, 2025 · Nursing and Physician Services
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Potential for harm · D November 21, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected December 18, 2025 · Quality of Life and Care
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Potential for harm · D November 21, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected December 18, 2025 · Pharmacy Service
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Potential for harm · E November 21, 2025
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected December 18, 2025 · Nutrition and Dietary
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Potential for harm · E November 21, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected December 18, 2025 · Nutrition and Dietary
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Potential for harm · D November 21, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected December 18, 2025 · Nutrition and Dietary
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Potential for harm · E November 21, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected December 18, 2025 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 6, 2023 | Fine | $19,475 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056164 · certified since March 6, 1970. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.