Overlook Nursing and Rehabilitation Center
14 Rock Avenue · Pascoag, RI · 02859 · 4015682549
100 certified beds For profit - Limited Liability company Chain: Eden Healthcare
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.45 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.67 | 0.55–0.75 |
| Weekend hours / resident-day | 3.06 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 1 · $10,358 |
Inspection citations (23 in the current record)
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Actual harm · G May 6, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 5, 2025 · Quality of Life and Care
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Potential for harm · D May 6, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected June 5, 2025 · Resident Rights
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Potential for harm · D May 6, 2025
Respond appropriately to all alleged violations.
Corrected June 5, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 6, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 6, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 5, 2025 · Quality of Life and Care
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Potential for harm · D May 6, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 5, 2025 · Quality of Life and Care
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Potential for harm · D May 6, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 5, 2025 · Quality of Life and Care
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Potential for harm · D May 6, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 5, 2025 · Quality of Life and Care
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Potential for harm · D May 6, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 5, 2025 · Pharmacy Service
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Potential for harm · F May 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 5, 2025 · Nutrition and Dietary
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Potential for harm · D May 6, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 6, 2025
Implement a program that monitors antibiotic use.
Corrected June 5, 2025 · Infection Control
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Potential for harm · E May 6, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected June 5, 2025 · Infection Control
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Potential for harm · D March 31, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 14, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 14, 2024 · Resident Rights
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Potential for harm · E June 14, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 14, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 14, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected July 14, 2024 · Nutrition and Dietary
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Potential for harm · D September 14, 2023 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 6, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 25, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 24, 2023 · Resident Assessment and Care Planning
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Potential for harm · E May 25, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 24, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 25, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 24, 2023 · Pharmacy Service
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Potential for harm · D May 25, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 24, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 25, 2023
Provide and implement an infection prevention and control program.
Corrected June 24, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 31, 2025 | Fine | $10,358 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 415045 · certified since March 11, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.