Overlook Nursing and Rehabilitation Center

14 Rock Avenue · Pascoag, RI · 02859 · 4015682549

100 certified beds For profit - Limited Liability company Chain: Eden Healthcare

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 49
Serious harm & abuse 20% 94
Staffing 20% 69
Federal penalties 15% 76
Trend 10% 20
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.453.48 min · 4.1 strong
RN hours / resident-day0.670.55–0.75
Weekend hours / resident-day3.06≈ weekday level
Nursing turnover / year39%median 45%
Fines (3-yr window)1 · $10,358

Inspection citations (23 in the current record)

  • Actual harm · G May 6, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected June 5, 2025 · Quality of Life and Care

  • Potential for harm · D May 6, 2025

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected June 5, 2025 · Resident Rights

  • Potential for harm · D May 6, 2025

    Respond appropriately to all alleged violations.

    Corrected June 5, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 6, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected June 5, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D May 6, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 5, 2025 · Quality of Life and Care

  • Potential for harm · D May 6, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected June 5, 2025 · Quality of Life and Care

  • Potential for harm · D May 6, 2025

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected June 5, 2025 · Quality of Life and Care

  • Potential for harm · D May 6, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected June 5, 2025 · Quality of Life and Care

  • Potential for harm · D May 6, 2025

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected June 5, 2025 · Pharmacy Service

  • Potential for harm · F May 6, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected June 5, 2025 · Nutrition and Dietary

  • Potential for harm · D May 6, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected June 5, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E May 6, 2025

    Implement a program that monitors antibiotic use.

    Corrected June 5, 2025 · Infection Control

  • Potential for harm · E May 6, 2025

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected June 5, 2025 · Infection Control

  • Potential for harm · D March 31, 2025 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected April 30, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 14, 2024

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected July 14, 2024 · Resident Rights

  • Potential for harm · E June 14, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected July 14, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 14, 2024

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Corrected July 14, 2024 · Nutrition and Dietary

  • Potential for harm · D September 14, 2023 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected October 6, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 25, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected June 24, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E May 25, 2023

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected June 24, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 25, 2023

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected June 24, 2023 · Pharmacy Service

  • Potential for harm · D May 25, 2023

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected June 24, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 25, 2023

    Provide and implement an infection prevention and control program.

    Corrected June 24, 2023 · Infection Control

Federal penalties

DateTypeAmount / length
March 31, 2025Fine$10,358

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 415045 · certified since March 11, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.