Ouachita Healthcare and Rehabilitation Center
7950 Millhaven Road · Monroe, LA · 71203 · 3187371117
167 certified beds For profit - Corporation Chain: Plantation Management Company
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
RN staffing in the bottom 10% nationally
0.10 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.27 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.10 | 0.55–0.75 |
| Weekend hours / resident-day | 2.90 | ≈ weekday level |
| Nursing turnover / year | 41% | median 45% |
| Fines (3-yr window) | 1 · $31,844 |
Inspection citations (23 in the current record)
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Potential for harm · D March 11, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 14, 2025 · Resident Rights
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Potential for harm · E March 11, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected April 14, 2025 · Resident Rights
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Potential for harm · E March 11, 2025
Keep residents' personal and medical records private and confidential.
Corrected April 14, 2025 · Resident Rights
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Potential for harm · E March 11, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 14, 2025 · Quality of Life and Care
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Potential for harm · E March 11, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 14, 2025 · Quality of Life and Care
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Potential for harm · E March 11, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected April 14, 2025 · Nutrition and Dietary
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Potential for harm · E March 11, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 14, 2025 · Nutrition and Dietary
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Potential for harm · D March 11, 2025
Provide and implement an infection prevention and control program.
Corrected April 14, 2025 · Infection Control
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Potential for harm · E March 11, 2025
Keep all essential equipment working safely.
Corrected April 14, 2025 · Environmental
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Potential for harm · E March 11, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected April 14, 2025 · Environmental
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Potential for harm · D March 11, 2025 · found via complaint
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected April 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 17, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 27, 2024 · Resident Rights
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Potential for harm · D April 17, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 27, 2024 · Quality of Life and Care
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Potential for harm · D April 17, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 27, 2024 · Pharmacy Service
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Potential for harm · E April 17, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 27, 2024 · Nutrition and Dietary
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Potential for harm · E April 17, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 27, 2024 · Nutrition and Dietary
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Potential for harm · D April 17, 2024
Keep all essential equipment working safely.
Corrected May 27, 2024 · Environmental
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Potential for harm · E April 17, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 27, 2024 · Resident Assessment and Care Planning
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Potential for harm · E April 17, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 27, 2024 · Pharmacy Service
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Potential for harm · D October 4, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 1, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 9, 2023 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected September 8, 2023 · Quality of Life and Care
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Potential for harm · E April 19, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 15, 2023 · Quality of Life and Care
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Potential for harm · D April 19, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 15, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 14, 2024 | Fine | $31,844 |
| June 14, 2024 | Payment Denial | 8 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195531 · certified since September 26, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.