Orrville Pointe

230 South Crown Hill Road · Orrville, OH · 44667 · 3306822273

47 certified beds For profit - Limited Liability company Chain: Jag Healthcare

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 42
Serious harm & abuse 20% 100
Staffing 20% 60
Federal penalties 15% 100
Trend 10% 25
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.683.48 min · 4.1 strong
RN hours / resident-day0.410.55–0.75
Weekend hours / resident-day3.19≈ weekday level
Nursing turnover / year59%median 45%
Fines (3-yr window)none

Inspection citations (23 in the current record)

  • Potential for harm · D April 15, 2026 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected May 12, 2026 · Quality of Life and Care

  • Potential for harm · F April 15, 2026 · found via complaint

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Corrected May 4, 2026 · Nursing and Physician Services

  • Potential for harm · D April 15, 2026 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected May 12, 2026 · Pharmacy Service

  • Potential for harm · F April 15, 2026 · found via complaint

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Corrected May 12, 2026 · Administration

  • Potential for harm · E September 5, 2024

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Corrected October 24, 2024 · Resident Rights

  • Potential for harm · F September 5, 2024

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Corrected April 1, 2024 · Nursing and Physician Services

  • Potential for harm · D September 5, 2024

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected October 24, 2024 · Pharmacy Service

  • Potential for harm · D September 5, 2024

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected October 24, 2024 · Pharmacy Service

  • Potential for harm · F September 5, 2024

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Corrected April 1, 2024 · Administration

  • Potential for harm · E September 5, 2024

    Provide and implement an infection prevention and control program.

    Corrected October 24, 2024 · Infection Control

  • Potential for harm · F September 5, 2024

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Corrected October 24, 2024 · Infection Control

  • Potential for harm · D September 5, 2024

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected October 24, 2024 · Infection Control

  • No harm found · C September 5, 2024

    Post nurse staffing information every day.

    Corrected October 24, 2024 · Nursing and Physician Services

  • No harm found · C September 5, 2024

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Corrected October 24, 2024 · Administration

  • Potential for harm · F March 21, 2024 · found via complaint

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Corrected March 30, 2024 · Nursing and Physician Services

  • Potential for harm · D April 28, 2022

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected May 27, 2022 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 28, 2022

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected May 27, 2022 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 28, 2022

    Respond appropriately to all alleged violations.

    Corrected May 27, 2022 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 28, 2022

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected May 27, 2022 · Quality of Life and Care

  • Potential for harm · D April 28, 2022

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected May 27, 2022 · Quality of Life and Care

  • Potential for harm · D April 28, 2022

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected May 27, 2022 · Pharmacy Service

  • Potential for harm · E May 16, 2019

    Ensure each resident receives an accurate assessment.

    Corrected June 21, 2019 · Resident Assessment and Care Planning

  • Potential for harm · F May 16, 2019

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Corrected June 21, 2019 · Nursing and Physician Services

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366203 · certified since August 7, 2000. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.