Optalis Health and Rehabilitation of Troy
925 W South Blvd · Troy, MI · 48085 · 2487294400
160 certified beds For profit - Corporation Chain: Optalis Health & Rehabilitation
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $292,224 in fines in the last 24 months.
- 7 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$292,224 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.19 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 3.66 | ≈ weekday level |
| Nursing turnover / year | 55% | median 45% |
| Fines (3-yr window) | 5 · $388,982 |
Inspection citations (67 in the current record)
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Potential for harm · D March 11, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 2, 2026 · Quality of Life and Care
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Potential for harm · E March 11, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 2, 2026 · Pharmacy Service
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Potential for harm · F March 11, 2026
Provide and implement an infection prevention and control program.
Corrected April 2, 2026 · Infection Control
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Potential for harm · E March 11, 2026
Implement a program that monitors antibiotic use.
Corrected April 2, 2026 · Infection Control
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Potential for harm · E March 11, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 2, 2026 · Environmental
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Potential for harm · E March 11, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 2, 2026 · Resident Rights
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Potential for harm · D March 11, 2026 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 2, 2026 · Resident Assessment and Care Planning
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Potential for harm · E March 11, 2026 · found via complaint
Provide activities to meet all resident's needs.
Corrected April 2, 2026 · Quality of Life and Care
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Actual harm · G March 2, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 26, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 30, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 22, 2026 · Quality of Life and Care
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Potential for harm · E November 21, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E November 21, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 21, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 30, 2025 · Quality of Life and Care
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Potential for harm · D September 4, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 18, 2025 · Quality of Life and Care
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Potential for harm · D September 4, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 18, 2025 · Quality of Life and Care
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Actual harm · G June 25, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 16, 2025 · Quality of Life and Care
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Actual harm · H April 9, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 6, 2025 · Quality of Life and Care
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Actual harm · G April 9, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 6, 2025 · Quality of Life and Care
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Actual harm · H April 9, 2025 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected May 6, 2025 · Quality of Life and Care
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Potential for harm · D April 9, 2025 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 6, 2025 · Resident Rights
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Potential for harm · D April 9, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 9, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 9, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 9, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 6, 2025 · Quality of Life and Care
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Potential for harm · D April 9, 2025 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected May 6, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 25, 2025 | Fine | $67,909 |
| April 9, 2025 | Fine | $224,315 |
| October 23, 2023 | Fine | $6,293 |
| September 28, 2023 | Fine | $87,291 |
| September 28, 2023 | Payment Denial | 19 days |
| September 18, 2023 | Fine | $3,174 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235626 · certified since February 16, 2007. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.