Optalis Health and Rehabilitation of Ann Arbor
4701 East Huron River Drive · Ann Arbor, MI · 48105 · 7349752600
180 certified beds For profit - Limited Liability company Chain: Optalis Health & Rehabilitation
Why this verdict
- Carries CMS’s abuse warning icon.
- 4 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.86 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.63 | 0.55–0.75 |
| Weekend hours / resident-day | 3.38 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | 1 · $15,593 |
Inspection citations (50 in the current record)
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Actual harm · G December 15, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 8, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 10, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected May 10, 2025 · Resident Rights
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Potential for harm · D April 10, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 10, 2025 · Quality of Life and Care
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Potential for harm · F April 10, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 10, 2025 · Nutrition and Dietary
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Potential for harm · F April 10, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected May 10, 2025 · Environmental
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No harm found · B April 10, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected May 10, 2025 · Resident Rights
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Potential for harm · D March 19, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 19, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 19, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 19, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 4, 2025 · Quality of Life and Care
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Potential for harm · D March 19, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 4, 2025 · Nursing and Physician Services
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Potential for harm · D November 21, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 21, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 24, 2024 · Quality of Life and Care
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Potential for harm · D August 7, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 20, 2024 · Quality of Life and Care
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Actual harm · G March 26, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 10, 2024 · Quality of Life and Care
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Potential for harm · D March 26, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 10, 2024 · Resident Rights
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Potential for harm · D March 26, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected April 10, 2024 · Resident Rights
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Potential for harm · D March 26, 2024
Ensure each resident receives an accurate assessment.
Corrected April 10, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 26, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected April 10, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 26, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 10, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 26, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 10, 2024 · Quality of Life and Care
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Potential for harm · D March 26, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 10, 2024 · Quality of Life and Care
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Potential for harm · D March 26, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected April 10, 2024 · Quality of Life and Care
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Potential for harm · D March 26, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 10, 2024 · Nursing and Physician Services
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Potential for harm · D March 26, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 10, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 5, 2023 | Fine | $15,593 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235580 · certified since August 13, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.