Ohio Living Westminster-Thurber

717 Neil Avenue · Columbus, OH · 43215 · 6142288888

35 certified beds Non profit - Corporation Chain: Ohio Living Communities Part of a CCRC

  • Staffing hours comfortably above national benchmarks.

The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

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Red flags

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 53
Serious harm & abuse 20% 84
Staffing 20% 87
Federal penalties 15% 74
Trend 10% 48
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day5.633.48 min · 4.1 strong
RN hours / resident-day1.660.55–0.75
Weekend hours / resident-day4.36≈ weekday level
Nursing turnover / year57%median 45%
Fines (3-yr window)1 · $14,680

Inspection citations (21 in the current record)

  • Potential for harm · D May 29, 2025

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Corrected June 30, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 29, 2025

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected June 30, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 29, 2025

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected June 30, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D May 29, 2025

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected June 30, 2025 · Quality of Life and Care

  • Potential for harm · D May 29, 2025

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected June 30, 2025 · Pharmacy Service

  • Potential for harm · F May 29, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected June 30, 2025 · Nutrition and Dietary

  • Potential for harm · D May 29, 2025

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Corrected June 30, 2025 · Administration

  • Potential for harm · D May 29, 2025

    Provide and implement an infection prevention and control program.

    Corrected June 30, 2025 · Infection Control

  • Potential for harm · D May 29, 2025

    Implement a program that monitors antibiotic use.

    Corrected June 30, 2025 · Infection Control

  • Potential for harm · F May 29, 2025

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Corrected June 30, 2025 · Nursing and Physician Services

  • Potential for harm · D January 2, 2025 · found via complaint

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected January 15, 2025 · Quality of Life and Care

  • No harm found · B January 2, 2025 · found via complaint

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected January 15, 2025 · Environmental

  • Actual harm · G August 17, 2023 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected August 7, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 31, 2022

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected August 2, 2022 · Resident Rights

  • Potential for harm · E May 31, 2022

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 2, 2022 · Quality of Life and Care

  • Potential for harm · D May 31, 2022

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected August 2, 2022 · Pharmacy Service

  • Potential for harm · D May 31, 2022

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected August 2, 2022 · Pharmacy Service

  • Potential for harm · D May 31, 2022

    Ensure that residents are free from significant medication errors.

    Corrected August 2, 2022 · Pharmacy Service

  • Potential for harm · D August 1, 2019

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected August 23, 2019 · Pharmacy Service

  • Potential for harm · D August 1, 2019

    Ensure medication error rates are not 5 percent or greater.

    Corrected August 23, 2019 · Pharmacy Service

  • Potential for harm · F August 1, 2019

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 23, 2019 · Nutrition and Dietary

Federal penalties

DateTypeAmount / length
August 17, 2023Fine$14,680

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365416 · certified since April 13, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.