Odd Fellows Home of Massachusetts
104 Randolph Road · Worcester, MA · 01606 · 5088536687
100 certified beds Non profit - Corporation
Why this verdict
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.68 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 3.27 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | 1 · $106,301 |
Inspection citations (36 in the current record)
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Potential for harm · D December 10, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 23, 2025 · Resident Rights
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Potential for harm · D December 10, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected January 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 10, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 10, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected January 23, 2025 · Quality of Life and Care
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Potential for harm · E December 10, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 23, 2025 · Quality of Life and Care
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Potential for harm · E December 10, 2024
Provide routine and 24-hour emergency dental care for each resident.
Corrected January 23, 2025 · Quality of Life and Care
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Potential for harm · D December 10, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 10, 2024
Provide and implement an infection prevention and control program.
Corrected January 23, 2025 · Infection Control
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Potential for harm · D December 10, 2024
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected January 23, 2025 · Environmental
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No harm found · B December 10, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected January 23, 2025 · Resident Rights
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No harm found · B December 10, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected January 23, 2025 · Administration
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Actual harm · G December 20, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 20, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 20, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G October 6, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 17, 2023 · Quality of Life and Care
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Actual harm · G October 6, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected November 17, 2023 · Quality of Life and Care
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Potential for harm · E October 6, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 17, 2023 · Resident Rights
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Potential for harm · E October 6, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 17, 2023 · Resident Rights
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Potential for harm · D October 6, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 17, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 6, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 17, 2023 · Quality of Life and Care
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Potential for harm · D October 6, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 17, 2023 · Quality of Life and Care
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Potential for harm · D October 6, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected November 17, 2023 · Quality of Life and Care
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Potential for harm · D October 6, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected December 23, 2023 · Pharmacy Service
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Potential for harm · E October 6, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 23, 2023 · Resident Assessment and Care Planning
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Potential for harm · E October 6, 2023
Provide and implement an infection prevention and control program.
Corrected November 17, 2023 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 6, 2023 | Fine | $106,301 |
| October 6, 2023 | Payment Denial | 13 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225439 · certified since July 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.