Oak Knoll Rehabilitation and Healthcare Center

9 Arbetter Drive · Framingham, MA · 01701 · 5088773300

123 certified beds For profit - Corporation Chain: Atlas Healthcare

Why this verdict

  • Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
  • Inspection record is far worse than the national median (deficiency count and severity).
  • Inspection results are getting worse cycle over cycle, not better.

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Red flags

2 immediate-jeopardy citations in the most recent inspection cycle

Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.

$211,819 in federal fines in the last 24 months

1 fine — CMS fines are reserved for verified, serious non-compliance.

Score breakdown

Inspection record 30% of score 40
Serious harm & abuse 20% 40
Staffing 20% 68
Federal penalties 15% 52
Trend 10% 23
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.883.48 min · 4.1 strong
RN hours / resident-day0.440.55–0.75
Weekend hours / resident-day3.44≈ weekday level
Nursing turnover / year45%median 45%
Fines (3-yr window)1 · $211,819

Inspection citations (27 in the current record)

  • Potential for harm · D February 13, 2026

    Provide and implement an infection prevention and control program.

    Corrected March 13, 2026 · Infection Control

  • Immediate jeopardy · J June 12, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected June 12, 2025 · Resident Assessment and Care Planning

  • Immediate jeopardy · J June 12, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected June 12, 2025 · Quality of Life and Care

  • Potential for harm · D October 30, 2024

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected December 14, 2024 · Resident Rights

  • Potential for harm · D October 30, 2024

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected December 14, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D October 30, 2024

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected December 14, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 30, 2024

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected December 14, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 30, 2024

    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Corrected December 14, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 30, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected December 14, 2024 · Quality of Life and Care

  • Potential for harm · D October 30, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected December 14, 2024 · Quality of Life and Care

  • Potential for harm · D October 30, 2024

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected December 14, 2024 · Quality of Life and Care

  • Potential for harm · D October 30, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected December 14, 2024 · Pharmacy Service

  • Potential for harm · D October 30, 2024

    Provide and implement an infection prevention and control program.

    Corrected December 14, 2024 · Infection Control

  • Potential for harm · D August 28, 2023

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected October 16, 2023 · Resident Rights

  • Potential for harm · D August 28, 2023

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected October 16, 2023 · Resident Rights

  • Potential for harm · D August 28, 2023

    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Corrected October 16, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D August 28, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected October 16, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D August 28, 2023

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected October 16, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D August 28, 2023

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected October 16, 2023 · Quality of Life and Care

  • Potential for harm · D August 28, 2023

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected October 16, 2023 · Quality of Life and Care

  • Potential for harm · D August 28, 2023

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected October 16, 2023 · Quality of Life and Care

  • Potential for harm · D August 28, 2023

    Ensure that residents are free from significant medication errors.

    Corrected October 16, 2023 · Pharmacy Service

  • Potential for harm · D August 28, 2023

    Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

    Corrected October 16, 2023 · Administration

  • Potential for harm · D August 28, 2023

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Corrected October 16, 2023 · Nutrition and Dietary

  • Potential for harm · E August 28, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 16, 2023 · Nutrition and Dietary

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
June 12, 2025Fine$211,819

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225682 · certified since November 20, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.