Oak Hollow of Sumter Rehabilitation Center
1761 Pinewood Road · Sumter, SC · 29154 · 8033400307
96 certified beds For profit - Corporation Chain: Regional Health Properties
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
- Federal penalties on record: $36,221 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
RN staffing in the bottom 10% nationally
0.30 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
2.93 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
75% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 2.93 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.30 | 0.55–0.75 |
| Weekend hours / resident-day | 2.55 | ≈ weekday level |
| Nursing turnover / year | 75% | median 45% |
| Fines (3-yr window) | 5 · $63,303 |
Inspection citations (38 in the current record)
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Potential for harm · D April 18, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 15, 2025 · Quality of Life and Care
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Potential for harm · D April 18, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected May 15, 2025 · Nutrition and Dietary
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Potential for harm · F April 18, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 10, 2025 · Nutrition and Dietary
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Potential for harm · D April 18, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected May 15, 2025 · Administration
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Potential for harm · F April 18, 2025
Provide and implement an infection prevention and control program.
Corrected May 15, 2025 · Infection Control
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Potential for harm · D April 18, 2025
Ensure resident rooms meet each resident's needs.
Corrected May 15, 2025 · Environmental
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Potential for harm · D April 18, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected May 15, 2025 · Environmental
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Actual harm · G December 20, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 23, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 20, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 21, 2025 · Quality of Life and Care
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Immediate jeopardy · J April 24, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 20, 2024 · Quality of Life and Care
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Immediate jeopardy · J April 24, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 10, 2024 · Quality of Life and Care
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Potential for harm · F April 24, 2024 · found via complaint
Observe each nurse aide's job performance and give regular training.
Corrected June 10, 2024 · Nursing and Physician Services
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Potential for harm · D April 24, 2024 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected June 20, 2024 · Administration
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Potential for harm · E November 8, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 26, 2024 · Resident Rights
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Potential for harm · D November 8, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected January 26, 2024 · Resident Rights
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Potential for harm · D November 8, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected January 26, 2024 · Resident Rights
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Potential for harm · D November 8, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 26, 2024 · Quality of Life and Care
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Potential for harm · F November 8, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected January 26, 2024 · Nursing and Physician Services
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Potential for harm · E November 8, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected January 26, 2024 · Pharmacy Service
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Potential for harm · D November 8, 2023
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected January 26, 2024 · Administration
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Potential for harm · D November 8, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 26, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 8, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected January 26, 2024 · Environmental
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Potential for harm · D October 26, 2023 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 1, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 26, 2023 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 1, 2023 · Pharmacy Service
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Potential for harm · D June 21, 2023 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected July 3, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 20, 2024 | Fine | $36,221 |
| April 24, 2024 | Fine | $2,389 |
| April 24, 2024 | Fine | $8,105 |
| April 24, 2024 | Fine | $8,105 |
| April 24, 2024 | Payment Denial | 33 days |
| October 26, 2023 | Fine | $8,483 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 425310 · certified since June 21, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.