O'Neill Healthcare North Olmsted

4800 Clague Road · North Olmsted, OH · 44070 · 4407349933

67 certified beds For profit - Corporation Chain: O'Neill Healthcare Part of a CCRC

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

62% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 57
Serious harm & abuse 20% 94
Staffing 20% 59
Federal penalties 15% 100
Trend 10% 34
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.553.48 min · 4.1 strong
RN hours / resident-day0.490.55–0.75
Weekend hours / resident-day3.00≈ weekday level
Nursing turnover / year62%median 45%
Fines (3-yr window)none

Inspection citations (20 in the current record)

  • Actual harm · G April 9, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected May 5, 2025 · Quality of Life and Care

  • Potential for harm · D April 9, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected May 5, 2025 · Quality of Life and Care

  • Potential for harm · D April 9, 2025

    Assist a resident in gaining access to vision and hearing services.

    Corrected May 5, 2025 · Quality of Life and Care

  • Potential for harm · D April 9, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected May 5, 2025 · Quality of Life and Care

  • Potential for harm · D April 9, 2025

    Provide or obtain dental services for each resident.

    Corrected May 5, 2025 · Quality of Life and Care

  • Potential for harm · E April 9, 2025

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Corrected May 5, 2025 · Administration

  • Potential for harm · D April 9, 2025

    Provide and implement an infection prevention and control program.

    Corrected May 5, 2025 · Infection Control

  • Potential for harm · D April 9, 2025

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected May 5, 2025 · Infection Control

  • Potential for harm · D April 9, 2025

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Corrected May 5, 2025 · Infection Control

  • Potential for harm · D November 5, 2024 · found via complaint

    Reasonably accommodate the needs and preferences of each resident.

    Corrected December 2, 2024 · Resident Rights

  • Potential for harm · D January 30, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 9, 2024 · Quality of Life and Care

  • Potential for harm · D October 5, 2023

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Corrected October 27, 2023 · Resident Rights

  • Potential for harm · E October 5, 2023

    Keep residents' personal and medical records private and confidential.

    Corrected October 27, 2023 · Resident Rights

  • Potential for harm · D October 5, 2023

    Provide enough food/fluids to maintain a resident's health.

    Corrected October 27, 2023 · Quality of Life and Care

  • Potential for harm · D October 5, 2023

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected October 27, 2023 · Quality of Life and Care

  • Potential for harm · D July 13, 2021

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected September 8, 2021 · Resident Assessment and Care Planning

  • Potential for harm · D July 13, 2021

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected September 8, 2021 · Quality of Life and Care

  • Potential for harm · D July 13, 2021

    Provide enough food/fluids to maintain a resident's health.

    Corrected September 8, 2021 · Quality of Life and Care

  • Potential for harm · D July 13, 2021

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected September 8, 2021 · Quality of Life and Care

  • Potential for harm · F July 13, 2021

    Provide and implement an infection prevention and control program.

    Corrected September 8, 2021 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366272 · certified since June 12, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.