Norwalk Nursing and Rehabilitation Center

921sunset Drive · Norwalk, IA · 50211 · 5159810604

45 certified beds For profit - Corporation Chain: Campbell Street Services

  • Cleaner inspection record than most facilities nationally.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 84
Serious harm & abuse 20% 100
Staffing 20% 46
Federal penalties 15% 100
Trend 10% 90
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.48 min · 4.1 strong
RN hours / resident-day0.55–0.75
Weekend hours / resident-day≈ weekday level
Nursing turnover / year57%median 45%
Fines (3-yr window)none

Inspection citations (7 in the current record)

  • Potential for harm · D December 31, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected January 2, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D April 16, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 24, 2025 · Quality of Life and Care

  • Potential for harm · D December 5, 2024

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected December 27, 2024 · Resident Rights

  • Potential for harm · D December 5, 2024

    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

    Corrected December 27, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 5, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected December 27, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D December 5, 2024

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected December 27, 2024 · Quality of Life and Care

  • Potential for harm · D December 5, 2024 · found via complaint

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected December 27, 2024 · Resident Rights

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 165179 · certified since October 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.