Norwalk Memorial Home
272 Benedict Ave · Norwalk, OH · 44857 · 4196688101
69 certified beds Non profit - Corporation
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.75 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.65 | 0.55–0.75 |
| Weekend hours / resident-day | 3.48 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
-
Potential for harm · E December 30, 2025 · found via complaint
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Corrected February 6, 2026 · Nursing and Physician Services
-
Potential for harm · D August 15, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected September 30, 2024 · Resident Rights
-
Potential for harm · D August 15, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected September 30, 2024 · Resident Rights
-
Potential for harm · D August 15, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected September 30, 2024 · Quality of Life and Care
-
Potential for harm · E August 15, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected September 30, 2024 · Pharmacy Service
-
Potential for harm · D August 15, 2024
Ensure that residents are free from significant medication errors.
Corrected September 30, 2024 · Pharmacy Service
-
No harm found · C August 15, 2024
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected September 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
No harm found · C August 15, 2024
Post nurse staffing information every day.
Corrected September 30, 2024 · Nursing and Physician Services
-
Potential for harm · E March 21, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 5, 2022 · Resident Rights
-
Potential for harm · D March 21, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 5, 2022 · Resident Rights
-
Potential for harm · D March 21, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected May 5, 2022 · Resident Rights
-
Potential for harm · D March 21, 2022
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected May 5, 2022 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 21, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 5, 2022 · Resident Rights
-
Potential for harm · D March 21, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected May 5, 2022 · Resident Rights
-
Potential for harm · D March 21, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 5, 2022 · Resident Assessment and Care Planning
-
Potential for harm · E March 21, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 5, 2022 · Pharmacy Service
-
Potential for harm · E March 21, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 5, 2022 · Pharmacy Service
-
Potential for harm · E March 21, 2022
Provide and implement an infection prevention and control program.
Corrected May 5, 2022 · Infection Control
-
Potential for harm · D May 30, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 12, 2019 · Resident Rights
-
Potential for harm · D May 30, 2019
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 12, 2019 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 30, 2019
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 12, 2019 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 30, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected July 12, 2019 · Resident Rights
-
Potential for harm · D May 30, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected July 12, 2019 · Resident Rights
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365668 · certified since October 21, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.