Northville Manor
520 W Main St · Northville, MI · 48167 · 2483494290
37 certified beds For profit - Limited Liability company Chain: Pioneer Healthcare Management
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
72% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.23 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.80 | 0.55–0.75 |
| Weekend hours / resident-day | 2.99 | ≈ weekday level |
| Nursing turnover / year | 72% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (37 in the current record)
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Potential for harm · E April 17, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 17, 2025 · Resident Rights
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Potential for harm · D April 17, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 17, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected May 17, 2025 · Quality of Life and Care
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Potential for harm · E April 17, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 17, 2025 · Pharmacy Service
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Potential for harm · F April 17, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 17, 2025 · Nutrition and Dietary
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Potential for harm · E April 17, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 17, 2025 · Nutrition and Dietary
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Potential for harm · D April 17, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected May 17, 2025 · Infection Control
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Potential for harm · F April 17, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected May 17, 2025 · Environmental
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No harm found · B April 17, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Waiver has been granted · Environmental
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Potential for harm · D January 13, 2025 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected February 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 13, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 31, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected July 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 31, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected July 5, 2024 · Quality of Life and Care
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Potential for harm · F May 31, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected July 5, 2024 · Nursing and Physician Services
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Potential for harm · E May 31, 2024
Observe each nurse aide's job performance and give regular training.
Corrected July 26, 2024 · Nursing and Physician Services
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Potential for harm · E May 31, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 5, 2024 · Pharmacy Service
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Potential for harm · D May 31, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected July 5, 2024 · Nutrition and Dietary
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Potential for harm · F May 31, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 26, 2024 · Nutrition and Dietary
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Potential for harm · F May 31, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected July 5, 2024 · Administration
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Potential for harm · D May 31, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected July 5, 2024 · Administration
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Potential for harm · F May 31, 2024
Provide and implement an infection prevention and control program.
Corrected July 5, 2024 · Infection Control
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Potential for harm · E May 31, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected July 5, 2024 · Infection Control
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Potential for harm · F May 31, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected July 26, 2024 · Environmental
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Potential for harm · D May 31, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 31, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235730 · certified since January 1, 2022. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.