Northcrest Rehab and Nursing Center
240 Northcrest Drive · Napoleon, OH · 43545 · 4195994070
87 certified beds For profit - Limited Liability company Chain: Cch Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.71 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.47 | 0.55–0.75 |
| Weekend hours / resident-day | 3.09 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (34 in the current record)
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Actual harm · G April 3, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Past Non-Compliance · Quality of Life and Care
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Potential for harm · D January 23, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 4, 2025 · Quality of Life and Care
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Potential for harm · D January 23, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected February 4, 2025 · Quality of Life and Care
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Potential for harm · D January 23, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 4, 2025 · Quality of Life and Care
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Potential for harm · D January 23, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 4, 2025 · Pharmacy Service
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Potential for harm · E January 23, 2025
Provide and implement an infection prevention and control program.
Corrected February 4, 2025 · Infection Control
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Potential for harm · D October 3, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 7, 2024 · Quality of Life and Care
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Potential for harm · D October 3, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected October 7, 2024 · Quality of Life and Care
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Potential for harm · D October 3, 2024 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected October 7, 2024 · Pharmacy Service
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Potential for harm · E September 11, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 7, 2024 · Resident Rights
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Potential for harm · D September 11, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 7, 2024 · Quality of Life and Care
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Potential for harm · D September 11, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected October 7, 2024 · Quality of Life and Care
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Potential for harm · D December 28, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 8, 2024 · Resident Rights
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Potential for harm · D December 28, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 8, 2024 · Quality of Life and Care
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Potential for harm · D October 12, 2023 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 18, 2023 · Quality of Life and Care
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Potential for harm · D June 8, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 26, 2023 · Quality of Life and Care
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Potential for harm · D June 8, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 26, 2023 · Quality of Life and Care
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Potential for harm · D June 8, 2023 · found via complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected June 26, 2023 · Nutrition and Dietary
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Actual harm · G August 17, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 6, 2022 · Quality of Life and Care
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Potential for harm · D August 17, 2022
Keep residents' personal and medical records private and confidential.
Corrected September 6, 2022 · Resident Rights
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Potential for harm · E August 17, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 6, 2022 · Resident Rights
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Potential for harm · D August 17, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 6, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 17, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 6, 2022 · Resident Assessment and Care Planning
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Potential for harm · D August 17, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 6, 2022 · Quality of Life and Care
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Potential for harm · D August 17, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected September 6, 2022 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365163 · certified since June 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.