North Bank Center for Rehabilitation and Healing
333 E Ashley St · Jacksonville, FL · 32202 · 9047985300
120 certified beds For profit - Limited Liability company Chain: Summit Care
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.64 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.73 | 0.55–0.75 |
| Weekend hours / resident-day | 3.34 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (16 in the current record)
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Potential for harm · D September 25, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 14, 2025 · Quality of Life and Care
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Potential for harm · D September 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 14, 2025 · Quality of Life and Care
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Potential for harm · D September 25, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 14, 2025 · Quality of Life and Care
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Potential for harm · E September 25, 2025
Provide and implement an infection prevention and control program.
Corrected November 14, 2025 · Infection Control
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Potential for harm · D September 25, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected November 14, 2025 · Environmental
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Potential for harm · D October 12, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 20, 2023 · Quality of Life and Care
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Potential for harm · E October 12, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected November 20, 2023 · Pharmacy Service
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Potential for harm · D October 12, 2023
Provide or obtain dental services for each resident.
Corrected November 13, 2023 · Quality of Life and Care
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Potential for harm · E October 12, 2023
Provide and implement an infection prevention and control program.
Corrected November 13, 2023 · Infection Control
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Potential for harm · D June 19, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 15, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 9, 2021
Reasonably accommodate the needs and preferences of each resident.
Corrected January 1, 2022 · Resident Rights
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Potential for harm · D December 9, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 1, 2022 · Resident Assessment and Care Planning
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Potential for harm · D December 9, 2021
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected January 1, 2022 · Quality of Life and Care
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Potential for harm · D December 9, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 1, 2022 · Pharmacy Service
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Potential for harm · D December 9, 2021
Ensure that residents are free from significant medication errors.
Corrected January 1, 2022 · Pharmacy Service
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Potential for harm · F December 9, 2021
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected January 1, 2022 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105834 · certified since October 15, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.