Norterre
2555 Norterre Circle · Liberty, MO · 64068 · 8164794793
60 certified beds For profit - Corporation Chain: Tutera Senior Living & Health Care
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 75 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
63% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.73 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 4.22 | ≈ weekday level |
| Nursing turnover / year | 63% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (19 in the current record)
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Potential for harm · D November 20, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 17, 2025 · Quality of Life and Care
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Potential for harm · E January 16, 2025
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected February 20, 2025 · Resident Rights
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Potential for harm · E January 16, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 16, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 16, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 20, 2025 · Quality of Life and Care
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Potential for harm · E January 16, 2025
Provide activities to meet all resident's needs.
Corrected February 20, 2025 · Quality of Life and Care
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Potential for harm · D January 16, 2025
Ensure the activities program is directed by a qualified professional.
Corrected February 20, 2025 · Quality of Life and Care
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Potential for harm · E January 16, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected February 20, 2025 · Quality of Life and Care
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Potential for harm · E January 16, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected February 20, 2025 · Quality of Life and Care
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Potential for harm · E January 16, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected February 20, 2025 · Pharmacy Service
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Potential for harm · E January 16, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 20, 2025 · Nutrition and Dietary
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Potential for harm · E January 16, 2025
Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Corrected February 20, 2025 · Environmental
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Potential for harm · D August 23, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 4, 2019 · Resident Rights
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Potential for harm · D August 23, 2019
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 4, 2019 · Resident Rights
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Potential for harm · E August 23, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 4, 2019 · Resident Assessment and Care Planning
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Potential for harm · E August 23, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 4, 2019 · Quality of Life and Care
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Potential for harm · D August 23, 2019
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 4, 2019 · Quality of Life and Care
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Potential for harm · D August 23, 2019
Ensure medication error rates are not 5 percent or greater.
Corrected October 4, 2019 · Pharmacy Service
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Potential for harm · D August 23, 2019
Provide and implement an infection prevention and control program.
Corrected October 4, 2019 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265867 · certified since February 28, 2018. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.