Norseland Nursing Home
323 Black River Ave · Westby, WI · 54667 · 6086343747
50 certified beds Government - City
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.72 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.86 | 0.55–0.75 |
| Weekend hours / resident-day | 3.35 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (18 in the current record)
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Potential for harm · D June 19, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected July 24, 2025 · Quality of Life and Care
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Potential for harm · E June 19, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected July 24, 2025 · Nutrition and Dietary
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Potential for harm · F June 19, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 24, 2025 · Nutrition and Dietary
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Actual harm · G May 1, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 29, 2024 · Quality of Life and Care
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Potential for harm · D May 1, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 29, 2024 · Resident Rights
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Potential for harm · D May 1, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 1, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 1, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected May 29, 2024 · Quality of Life and Care
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Potential for harm · D May 1, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected May 29, 2024 · Quality of Life and Care
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Potential for harm · E May 1, 2024
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected May 29, 2024 · Nursing and Physician Services
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Potential for harm · D May 1, 2024
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected May 29, 2024 · Quality of Life and Care
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Potential for harm · D May 1, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 29, 2024 · Pharmacy Service
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Potential for harm · F May 1, 2024
Provide and implement an infection prevention and control program.
Corrected May 29, 2024 · Infection Control
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No harm found · C May 1, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected May 29, 2024 · Resident Rights
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Potential for harm · D February 9, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 23, 2023 · Resident Rights
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Potential for harm · D February 9, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected March 3, 2023 · Quality of Life and Care
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Potential for harm · E February 9, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected March 3, 2023 · Infection Control
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Potential for harm · D February 9, 2023
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected February 22, 2023 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525619 · certified since July 1, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.