Norseland Nursing Home

323 Black River Ave · Westby, WI · 54667 · 6086343747

50 certified beds Government - City

  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 61
Serious harm & abuse 20% 94
Staffing 20% 78
Federal penalties 15% 100
Trend 10% 83
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.723.48 min · 4.1 strong
RN hours / resident-day0.860.55–0.75
Weekend hours / resident-day3.35≈ weekday level
Nursing turnover / year33%median 45%
Fines (3-yr window)none

Inspection citations (18 in the current record)

  • Potential for harm · D June 19, 2025

    Provide enough food/fluids to maintain a resident's health.

    Corrected July 24, 2025 · Quality of Life and Care

  • Potential for harm · E June 19, 2025

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected July 24, 2025 · Nutrition and Dietary

  • Potential for harm · F June 19, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected July 24, 2025 · Nutrition and Dietary

  • Actual harm · G May 1, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected May 29, 2024 · Quality of Life and Care

  • Potential for harm · D May 1, 2024

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected May 29, 2024 · Resident Rights

  • Potential for harm · D May 1, 2024

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected May 29, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 1, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected May 29, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E May 1, 2024

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected May 29, 2024 · Quality of Life and Care

  • Potential for harm · D May 1, 2024

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected May 29, 2024 · Quality of Life and Care

  • Potential for harm · E May 1, 2024

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Corrected May 29, 2024 · Nursing and Physician Services

  • Potential for harm · D May 1, 2024

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Corrected May 29, 2024 · Quality of Life and Care

  • Potential for harm · D May 1, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected May 29, 2024 · Pharmacy Service

  • Potential for harm · F May 1, 2024

    Provide and implement an infection prevention and control program.

    Corrected May 29, 2024 · Infection Control

  • No harm found · C May 1, 2024

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected May 29, 2024 · Resident Rights

  • Potential for harm · D February 9, 2023

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected February 23, 2023 · Resident Rights

  • Potential for harm · D February 9, 2023

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected March 3, 2023 · Quality of Life and Care

  • Potential for harm · E February 9, 2023

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected March 3, 2023 · Infection Control

  • Potential for harm · D February 9, 2023

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Corrected February 22, 2023 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525619 · certified since July 1, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.