Norris Square
6993 80th Street South · Cottage Grove, MN · 55016 · 6517696650
72 certified beds Non profit - Corporation Chain: Presbyterian Homes & Services
- Cleaner inspection record than most facilities nationally.
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.36 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.62 | 0.55–0.75 |
| Weekend hours / resident-day | 3.88 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (13 in the current record)
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Potential for harm · D December 10, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected January 30, 2026 · Resident Rights
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Potential for harm · D December 10, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 30, 2026 · Resident Rights
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Potential for harm · D December 10, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected January 30, 2026 · Quality of Life and Care
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Potential for harm · D October 24, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 20, 2024 · Resident Rights
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Potential for harm · D October 24, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 20, 2024 · Quality of Life and Care
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Actual harm · G November 3, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 28, 2023 · Quality of Life and Care
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Potential for harm · D November 3, 2023 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 28, 2023 · Pharmacy Service
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Potential for harm · D November 3, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected November 28, 2023 · Resident Rights
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Potential for harm · D November 3, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected November 28, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 3, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 28, 2023 · Quality of Life and Care
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Potential for harm · D November 3, 2023
Provide activities to meet all resident's needs.
Corrected November 28, 2023 · Quality of Life and Care
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Potential for harm · D November 3, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 28, 2023 · Quality of Life and Care
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Potential for harm · D November 3, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected November 28, 2023 · Pharmacy Service
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 3, 2023 | Payment Denial | 16 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 245637 · certified since May 13, 2019. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.