Nhc Healthcare, West Plains
211 Davis Drive · West Plains, MO · 65775 · 4172560798
114 certified beds For profit - Corporation Chain: National Healthcare Corporation
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.40 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.69 | 0.55–0.75 |
| Weekend hours / resident-day | 3.22 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (13 in the current record)
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Potential for harm · E February 7, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 21, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 21, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected March 21, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 21, 2025 · Pharmacy Service
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Potential for harm · E February 7, 2025
Provide and implement an infection prevention and control program.
Corrected March 21, 2025 · Infection Control
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Potential for harm · D February 18, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 1, 2022 · Resident Rights
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Potential for harm · E February 18, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected April 4, 2022 · Resident Rights
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Potential for harm · E February 18, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected April 4, 2022 · Resident Rights
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Potential for harm · E February 18, 2022
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected April 4, 2022 · Quality of Life and Care
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Potential for harm · E February 18, 2022
Ensure medication error rates are not 5 percent or greater.
Corrected April 4, 2022 · Pharmacy Service
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Potential for harm · D February 18, 2022
Ensure that residents are free from significant medication errors.
Corrected April 4, 2022 · Pharmacy Service
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Potential for harm · F February 18, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 1, 2022 · Nutrition and Dietary
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Potential for harm · E February 18, 2022
Provide and implement an infection prevention and control program.
Corrected April 4, 2022 · Infection Control
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265155 · certified since January 27, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.