Nhc Healthcare, Hendersonville

370 Old Shackle Island Rd · Hendersonville, TN · 37075 · 6158240720

122 certified beds For profit - Corporation Chain: National Healthcare Corporation

Why this verdict

  • Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
  • No federal fines or payment denials in CMS’s 3-year window.

The composite number cleared 75 points, but Recommended is gated: immediate-jeopardy citation in the current inspection cycle. That rule is part of the published method.

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Red flags

1 immediate-jeopardy citation in the most recent inspection cycle

Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.

Score breakdown

Inspection record 30% of score 67
Serious harm & abuse 20% 70
Staffing 20% 71
Federal penalties 15% 100
Trend 10% 64
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.723.48 min · 4.1 strong
RN hours / resident-day0.550.55–0.75
Weekend hours / resident-day3.48≈ weekday level
Nursing turnover / year40%median 45%
Fines (3-yr window)none

Inspection citations (16 in the current record)

  • Immediate jeopardy · J November 4, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 17, 2024 · Quality of Life and Care

  • Potential for harm · E November 4, 2025 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected November 25, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 8, 2022

    Reasonably accommodate the needs and preferences of each resident.

    Corrected July 22, 2022 · Resident Rights

  • Potential for harm · D June 8, 2022

    The resident has the right to receive notices in a format and a language he or she understands.

    Corrected July 22, 2022 · Resident Rights

  • Potential for harm · D June 8, 2022

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected July 22, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D June 8, 2022

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected July 22, 2022 · Quality of Life and Care

  • Potential for harm · D June 8, 2022

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected July 22, 2022 · Quality of Life and Care

  • Potential for harm · D June 8, 2022

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected July 22, 2022 · Pharmacy Service

  • Potential for harm · D June 8, 2022

    Provide and implement an infection prevention and control program.

    Corrected July 22, 2022 · Infection Control

  • Potential for harm · D June 8, 2022

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected July 22, 2022 · Environmental

  • Potential for harm · D July 11, 2019

    Assure that each resident’s assessment is updated at least once every 3 months.

    Corrected August 20, 2019 · Resident Assessment and Care Planning

  • Potential for harm · D July 11, 2019

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected August 20, 2019 · Resident Assessment and Care Planning

  • Potential for harm · D July 11, 2019

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected August 20, 2019 · Quality of Life and Care

  • Potential for harm · D July 11, 2019

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected August 20, 2019 · Quality of Life and Care

  • Potential for harm · D July 11, 2019

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Corrected August 20, 2019 · Nursing and Physician Services

  • Potential for harm · D July 11, 2019

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Corrected August 20, 2019 · Nursing and Physician Services

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445191 · certified since April 4, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.