New Horizons Care Center
1111 Lane 12 · Lovell, WY · 82431 · 3075485200
85 certified beds Government - Hospital district Hospital-based
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.85 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.91 | 0.55–0.75 |
| Weekend hours / resident-day | 3.40 | ≈ weekday level |
| Nursing turnover / year | 32% | median 45% |
| Fines (3-yr window) | 1 · $7,521 |
Inspection citations (12 in the current record)
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Potential for harm · D April 2, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 17, 2025 · Resident Rights
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Potential for harm · D January 9, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 30, 2025 · Resident Rights
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Potential for harm · D January 9, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 30, 2025 · Quality of Life and Care
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Potential for harm · D January 9, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 30, 2025 · Quality of Life and Care
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Potential for harm · E January 9, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 30, 2025 · Pharmacy Service
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Actual harm · G August 28, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 9, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 28, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 4, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 28, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 4, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 19, 2023
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected October 30, 2023 · Resident Assessment and Care Planning
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No harm found · B October 19, 2023
Post nurse staffing information every day.
Corrected October 19, 2023 · Nursing and Physician Services
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Potential for harm · D August 18, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 23, 2022 · Resident Assessment and Care Planning
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Potential for harm · E August 18, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected September 23, 2022 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 28, 2024 | Fine | $7,521 |
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 535030 · certified since January 13, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.