New England Homes for the Deaf, Inc
154 Water Street · Danvers, MA · 01923 · 9787740445
81 certified beds Non profit - Corporation
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 5.20 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.84 | 0.55–0.75 |
| Weekend hours / resident-day | 4.90 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 1 · $3,174 |
Inspection citations (22 in the current record)
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Potential for harm · D March 19, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 10, 2025 · Resident Rights
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Potential for harm · D March 19, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 10, 2025 · Resident Rights
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Potential for harm · D March 19, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected April 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 19, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 19, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 10, 2025 · Quality of Life and Care
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Potential for harm · D March 19, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 10, 2025 · Quality of Life and Care
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Potential for harm · D March 19, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 10, 2025 · Pharmacy Service
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Potential for harm · E March 19, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 10, 2025 · Nutrition and Dietary
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Potential for harm · D March 21, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 1, 2024 · Resident Rights
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Potential for harm · D March 21, 2024
Keep residents' personal and medical records private and confidential.
Corrected May 1, 2024 · Resident Rights
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Potential for harm · D March 21, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 21, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 1, 2024 · Quality of Life and Care
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Potential for harm · D March 21, 2024
Keep all essential equipment working safely.
Corrected May 1, 2024 · Environmental
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Potential for harm · F March 21, 2024
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected May 1, 2024 · Environmental
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Potential for harm · D October 27, 2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected December 11, 2022 · Resident Rights
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Potential for harm · D October 27, 2022
Respond appropriately to all alleged violations.
Corrected December 11, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 27, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 11, 2022 · Quality of Life and Care
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Potential for harm · D October 27, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 11, 2022 · Quality of Life and Care
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Potential for harm · D October 27, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 11, 2022 · Quality of Life and Care
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Potential for harm · D October 27, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 11, 2022 · Nutrition and Dietary
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Potential for harm · D October 27, 2022
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected December 11, 2022 · Administration
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 30, 2023 | Fine | $3,174 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225768 · certified since August 1, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.