New Castle Health and Rehabilitation Center
32 Buena Vista Drive · New Castle, DE · 19720 · 3023282580
120 certified beds For profit - Corporation Chain: Saber Healthcare Group
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.80 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.84 | 0.55–0.75 |
| Weekend hours / resident-day | 3.40 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | 1 · $18,524 |
Inspection citations (47 in the current record)
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Immediate jeopardy · J December 13, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected December 26, 2025 · Quality of Life and Care
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Actual harm · G December 13, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · E December 13, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · E December 13, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E December 13, 2025
Respond appropriately to all alleged violations.
Corrected December 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 13, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · D December 13, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · D December 13, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · D December 13, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected December 26, 2025 · Pharmacy Service
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Potential for harm · F December 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 26, 2025 · Nutrition and Dietary
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Potential for harm · F December 13, 2025
Provide and implement an infection prevention and control program.
Corrected December 26, 2025 · Infection Control
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Potential for harm · D December 13, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected December 26, 2025 · Infection Control
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Potential for harm · D December 13, 2025
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected December 26, 2025 · Environmental
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Immediate jeopardy · J May 6, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 27, 2025 · Quality of Life and Care
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Potential for harm · D May 6, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 6, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected May 27, 2025 · Resident Rights
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Potential for harm · D May 6, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 6, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 26, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected January 7, 2025 · Resident Rights
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Potential for harm · D November 26, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 26, 2024
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected January 7, 2025 · Quality of Life and Care
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Potential for harm · E November 26, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected January 7, 2025 · Nutrition and Dietary
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Potential for harm · F November 26, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 7, 2025 · Nutrition and Dietary
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Potential for harm · D November 26, 2024
Provide and implement an infection prevention and control program.
Corrected January 7, 2025 · Infection Control
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Potential for harm · D November 26, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected January 7, 2025 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 6, 2025 | Fine | $18,524 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 085039 · certified since February 15, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.