New Albany Care Center
5691 Thompson Road · Columbus, OH · 43230 · 6148558866
67 certified beds For profit - Limited Liability company Chain: Optalis Health & Rehabilitation
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The composite number cleared 73 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.18 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.96 | 0.55–0.75 |
| Weekend hours / resident-day | 3.63 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | 1 · $12,149 |
Inspection citations (36 in the current record)
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Potential for harm · D February 6, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected March 14, 2025 · Resident Rights
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Potential for harm · D February 6, 2025
Honor the resident's right to manage his or her financial affairs.
Corrected March 14, 2025 · Resident Rights
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Potential for harm · D February 6, 2025
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected March 14, 2025 · Resident Rights
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Potential for harm · D February 6, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · D February 6, 2025
Assist a resident in gaining access to vision and hearing services.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · D February 6, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · D February 6, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · D February 6, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected March 14, 2025 · Pharmacy Service
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Potential for harm · D February 6, 2025
Ensure that residents are free from significant medication errors.
Corrected March 14, 2025 · Pharmacy Service
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Potential for harm · D February 6, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected March 14, 2025 · Nutrition and Dietary
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Potential for harm · F February 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 14, 2025 · Nutrition and Dietary
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Potential for harm · D February 6, 2025
Provide and implement an infection prevention and control program.
Corrected March 14, 2025 · Infection Control
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Actual harm · G December 17, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 7, 2025 · Quality of Life and Care
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Potential for harm · D December 17, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 7, 2025 · Resident Rights
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Potential for harm · D December 17, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 7, 2025 · Resident Assessment and Care Planning
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Actual harm · G November 20, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 5, 2024 · Quality of Life and Care
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Potential for harm · D July 12, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 30, 2024 · Pharmacy Service
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Potential for harm · D July 12, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 31, 2023 · Resident Rights
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Potential for harm · D July 12, 2023 · found via complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected July 31, 2023 · Resident Assessment and Care Planning
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Potential for harm · D July 12, 2023 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected July 31, 2023 · Pharmacy Service
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Potential for harm · D July 12, 2023 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 31, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 22, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 29, 2022 · Resident Rights
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Potential for harm · D August 22, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected September 29, 2022 · Resident Rights
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Potential for harm · D August 22, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected September 29, 2022 · Resident Rights
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Potential for harm · D August 22, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 29, 2022 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 17, 2024 | Fine | $12,149 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366155 · certified since April 1, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.