Napa Valley Care Center
3275 Villa Lane · Napa, CA · 94558 · 7072570931
130 certified beds For profit - Limited Liability company Chain: Pacs Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.81 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.49 | 0.55–0.75 |
| Weekend hours / resident-day | 3.36 | ≈ weekday level |
| Nursing turnover / year | 27% | median 45% |
| Fines (3-yr window) | 1 · $30,259 |
Inspection citations (62 in the current record)
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Potential for harm · D July 25, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected August 21, 2025 · Resident Rights
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Potential for harm · D July 25, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 25, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 21, 2025 · Quality of Life and Care
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Potential for harm · D July 25, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 21, 2025 · Quality of Life and Care
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Potential for harm · D July 25, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected August 21, 2025 · Nursing and Physician Services
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Potential for harm · D July 25, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected August 21, 2025 · Pharmacy Service
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Potential for harm · D July 25, 2025
Ensure that residents are free from significant medication errors.
Corrected August 21, 2025 · Pharmacy Service
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Potential for harm · D July 25, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 21, 2025 · Pharmacy Service
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Potential for harm · E July 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 21, 2025 · Nutrition and Dietary
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Potential for harm · D July 25, 2025
Dispose of garbage and refuse properly.
Corrected August 21, 2025 · Nutrition and Dietary
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Potential for harm · D July 25, 2025
Provide or get specialized rehabilitative services as required for a resident.
Corrected August 21, 2025 · Quality of Life and Care
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Potential for harm · E July 25, 2025
Provide and implement an infection prevention and control program.
Corrected August 21, 2025 · Infection Control
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Potential for harm · D July 25, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected August 21, 2025 · Environmental
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Potential for harm · D May 12, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 8, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 24, 2025 · Infection Control
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Potential for harm · D February 21, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 11, 2025 · Quality of Life and Care
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Potential for harm · D January 9, 2025 · found via complaint
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected February 10, 2025 · Resident Rights
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Potential for harm · D October 8, 2024 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected November 13, 2024 · Resident Rights
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Potential for harm · D October 8, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 13, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 8, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 8, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 13, 2024 · Quality of Life and Care
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Potential for harm · E October 8, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected November 13, 2024 · Nursing and Physician Services
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Potential for harm · D July 24, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 20, 2024 · Resident Assessment and Care Planning
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Potential for harm · E July 24, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected August 20, 2024 · Nursing and Physician Services
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Potential for harm · E July 24, 2024 · found via complaint
Implement a program that monitors antibiotic use.
Corrected August 21, 2024 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 13, 2023 | Fine | $30,259 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555161 · certified since January 19, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.