Mountain View Manor Nursing Center
410 Buckner Branch Road · Bryson City, NC · 28713 · 8284882101
120 certified beds For profit - Limited Liability company Chain: Diversicare Healthcare
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.31 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 3.03 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $14,131 |
Inspection citations (31 in the current record)
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Potential for harm · D April 17, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected May 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 17, 2025
Ensure each resident receives an accurate assessment.
Corrected May 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 17, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 17, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 25, 2025 · Quality of Life and Care
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Potential for harm · D April 17, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 25, 2025 · Quality of Life and Care
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Potential for harm · D April 17, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 25, 2025 · Pharmacy Service
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Potential for harm · E April 17, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 25, 2025 · Nutrition and Dietary
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Potential for harm · D April 17, 2025
Provide and implement an infection prevention and control program.
Corrected May 25, 2025 · Infection Control
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Potential for harm · D April 17, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 25, 2025 · Resident Rights
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Potential for harm · D April 17, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected May 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G January 26, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 29, 2023 · Quality of Life and Care
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Potential for harm · D January 26, 2024 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected March 12, 2024 · Resident Rights
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Potential for harm · E January 26, 2024 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected March 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 26, 2024 · found via complaint
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected March 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 26, 2024 · found via complaint
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected March 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 26, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 26, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 12, 2024 · Quality of Life and Care
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Potential for harm · E January 26, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 12, 2024 · Quality of Life and Care
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Potential for harm · D January 26, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected March 12, 2024 · Quality of Life and Care
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Potential for harm · D January 26, 2024 · found via complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected March 12, 2024 · Quality of Life and Care
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Potential for harm · D January 26, 2024 · found via complaint
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Corrected March 12, 2024 · Nutrition and Dietary
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Potential for harm · D January 26, 2024 · found via complaint
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected March 12, 2024 · Nutrition and Dietary
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Potential for harm · E January 26, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 12, 2024 · Nutrition and Dietary
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Potential for harm · E January 26, 2024 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected March 12, 2024 · Administration
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Potential for harm · E January 26, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 12, 2024 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 26, 2024 | Fine | $14,131 |
| January 26, 2024 | Payment Denial | 17 days |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345193 · certified since March 2, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.