Mountain View Center Genesis Healthcare
9 Haywood Avenue · Rutland, VT · 05701 · 8027750007
158 certified beds For profit - Limited Liability company Chain: Genesis Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- 4 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.67 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.76 | 0.55–0.75 |
| Weekend hours / resident-day | 3.26 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | 1 · $9,620 |
Inspection citations (34 in the current record)
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Actual harm · G April 8, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 15, 2026 · Quality of Life and Care
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Actual harm · G April 8, 2026 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected May 15, 2026 · Nursing and Physician Services
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Actual harm · G September 9, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 10, 2025 · Quality of Life and Care
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Potential for harm · D June 4, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 11, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 24, 2024 · Resident Rights
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Potential for harm · E April 11, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 11, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · E April 11, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 24, 2024 · Quality of Life and Care
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Potential for harm · E April 11, 2024
Provide activities to meet all resident's needs.
Corrected May 24, 2024 · Quality of Life and Care
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Potential for harm · D April 11, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 24, 2024 · Quality of Life and Care
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Potential for harm · E April 11, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 24, 2024 · Nursing and Physician Services
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Potential for harm · D April 11, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 24, 2024 · Pharmacy Service
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Potential for harm · E April 11, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 24, 2024 · Pharmacy Service
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Potential for harm · E April 11, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 24, 2024 · Nutrition and Dietary
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Potential for harm · E April 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 24, 2024 · Nutrition and Dietary
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Potential for harm · D April 11, 2024 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected May 24, 2024 · Resident Rights
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Potential for harm · D April 11, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E January 31, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected February 1, 2024 · Infection Control
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No harm found · B September 18, 2023 · found via complaint
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Deficient, Provider has no plan of correction · Resident Rights
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Actual harm · G April 5, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 10, 2023 · Quality of Life and Care
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Potential for harm · E April 5, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 10, 2023 · Resident Assessment and Care Planning
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Potential for harm · E April 5, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 10, 2023 · Resident Assessment and Care Planning
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Potential for harm · D April 5, 2023
Provide activities to meet all resident's needs.
Corrected May 10, 2023 · Quality of Life and Care
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Potential for harm · E April 5, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 10, 2023 · Quality of Life and Care
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Potential for harm · E April 5, 2023
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected May 10, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 9, 2025 | Fine | $9,620 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 475012 · certified since June 1, 1970. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.