Mount Carmel Care Center
320 Pittsfield Road · Lenox, MA · 01240 · 4136372660
69 certified beds Non profit - Church related Chain: Carmelite Sisters for the Aged and Infirmed
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
75% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.22 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.74 | 0.55–0.75 |
| Weekend hours / resident-day | 3.93 | ≈ weekday level |
| Nursing turnover / year | 75% | median 45% |
| Fines (3-yr window) | 1 · $46,410 |
Inspection citations (22 in the current record)
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Potential for harm · D April 23, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected April 28, 2025 · Resident Rights
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Potential for harm · D April 23, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 30, 2025 · Resident Rights
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Potential for harm · D April 23, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 30, 2025 · Quality of Life and Care
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Potential for harm · D April 23, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected May 30, 2025 · Quality of Life and Care
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Potential for harm · D April 23, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected May 7, 2025 · Nursing and Physician Services
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Potential for harm · D April 23, 2025
Provide and implement an infection prevention and control program.
Corrected May 30, 2025 · Infection Control
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Actual harm · G April 10, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 17, 2024 · Quality of Life and Care
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Potential for harm · D April 10, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 14, 2024 · Resident Rights
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Potential for harm · D April 10, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 14, 2024 · Resident Rights
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Potential for harm · D April 10, 2024
Ensure each resident receives an accurate assessment.
Corrected April 10, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 10, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 17, 2024 · Quality of Life and Care
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Potential for harm · D April 10, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 14, 2024 · Quality of Life and Care
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Potential for harm · D April 10, 2024
Provide care or services that was trauma informed and/or culturally competent.
Corrected May 14, 2024 · Quality of Life and Care
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Potential for harm · F April 10, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 17, 2024 · Nursing and Physician Services
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Potential for harm · F April 10, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected May 17, 2024 · Nursing and Physician Services
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Potential for harm · D April 10, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 17, 2024 · Pharmacy Service
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Potential for harm · D April 10, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected May 17, 2024 · Pharmacy Service
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Potential for harm · D April 10, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 17, 2024 · Pharmacy Service
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Potential for harm · D April 10, 2024
Provide and implement an infection prevention and control program.
Corrected May 17, 2024 · Infection Control
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Potential for harm · D January 23, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D January 23, 2023
Provide and implement an infection prevention and control program.
Corrected February 14, 2023 · Infection Control
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Potential for harm · E January 23, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected February 17, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 10, 2024 | Fine | $46,410 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225581 · certified since June 3, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.