Montello Manor
540 College St · Lewiston, ME · 04240 · 2077832039
37 certified beds For profit - Corporation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.37 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.82 | 0.55–0.75 |
| Weekend hours / resident-day | 3.68 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 1 · $14,518 |
Inspection citations (38 in the current record)
-
Potential for harm · D April 21, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
-
Potential for harm · E February 20, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected March 28, 2025 · Resident Rights
-
Potential for harm · E February 20, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 28, 2025 · Resident Rights
-
Potential for harm · D February 20, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected March 28, 2025 · Resident Rights
-
Potential for harm · D February 20, 2025
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected March 28, 2025 · Resident Rights
-
Potential for harm · E February 20, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 28, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E February 20, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 28, 2025 · Quality of Life and Care
-
Potential for harm · E February 20, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 28, 2025 · Quality of Life and Care
-
Potential for harm · E February 20, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 28, 2025 · Quality of Life and Care
-
Potential for harm · D February 20, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected March 28, 2025 · Nutrition and Dietary
-
Potential for harm · D February 20, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 28, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E February 20, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected March 28, 2025 · Administration
-
Potential for harm · D February 20, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected March 28, 2025 · Administration
-
Potential for harm · D February 20, 2025
Provide and implement an infection prevention and control program.
Corrected March 28, 2025 · Infection Control
-
Potential for harm · D February 20, 2025
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected March 28, 2025 · Environmental
-
Potential for harm · E February 20, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected March 28, 2025 · Nursing and Physician Services
-
Potential for harm · E February 20, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected March 28, 2025 · Nursing and Physician Services
-
Potential for harm · E February 20, 2025 · found via complaint
Observe each nurse aide's job performance and give regular training.
Corrected March 28, 2025 · Nursing and Physician Services
-
Potential for harm · E February 20, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected March 28, 2025 · Pharmacy Service
-
Potential for harm · E May 29, 2024 · found via complaint
Employ staff that are licensed, certified, or registered in accordance with state laws.
Corrected June 13, 2024 · Administration
-
Immediate jeopardy · J December 12, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 1, 2024 · Quality of Life and Care
-
Potential for harm · E December 12, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected February 15, 2024 · Administration
-
Potential for harm · E December 12, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 1, 2024 · Resident Rights
-
Potential for harm · D December 12, 2023 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected February 15, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D December 12, 2023 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 1, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 12, 2023 | Fine | $14,518 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 205006 · certified since July 16, 1971. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.