Millcreek Manor
5535 Peach Street · Erie, PA · 16509 · 8148687395
144 certified beds Non profit - Corporation Chain: Lecom Senior Living
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.41 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.97 | 0.55–0.75 |
| Weekend hours / resident-day | 3.91 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 1 · $100,240 |
Inspection citations (29 in the current record)
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Potential for harm · D March 29, 2026 · found via complaint
Keep residents' personal and medical records private and confidential.
Deficient, Provider has no plan of correction · Resident Rights
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Potential for harm · D March 29, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Deficient, Provider has no plan of correction · Quality of Life and Care
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Potential for harm · E January 23, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected March 16, 2026 · Resident Rights
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Potential for harm · D January 23, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 16, 2026 · Resident Assessment and Care Planning
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Potential for harm · D November 18, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected January 5, 2026 · Pharmacy Service
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Potential for harm · D July 30, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 25, 2025 · Quality of Life and Care
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No harm found · B July 30, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected April 22, 2025 · Pharmacy Service
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Potential for harm · D January 24, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 21, 2025 · Resident Rights
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Potential for harm · D January 24, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected February 21, 2025 · Pharmacy Service
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Potential for harm · D January 24, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 21, 2025 · Pharmacy Service
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Potential for harm · D September 5, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected October 7, 2024 · Pharmacy Service
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Potential for harm · D July 24, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected August 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J February 23, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 1, 2024 · Quality of Life and Care
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Potential for harm · E February 23, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected April 1, 2024 · Resident Rights
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Potential for harm · D February 23, 2024
Assess the resident when there is a significant change in condition
Corrected April 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 23, 2024
Ensure each resident receives an accurate assessment.
Corrected April 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · E February 23, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected April 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 23, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 23, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 1, 2024 · Pharmacy Service
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Potential for harm · D February 23, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected April 1, 2024 · Administration
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Potential for harm · E February 23, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 2, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 4, 2024 · Quality of Life and Care
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Potential for harm · D February 2, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected March 4, 2024 · Pharmacy Service
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Potential for harm · D February 2, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 4, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 2, 2024 | Fine | $100,240 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 396072 · certified since July 24, 2000. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.