Mill Brook Rehabilitation and Healthcare Center
100 Amity Street · Fall River, MA · 02721 · 5086752500
152 certified beds For profit - Corporation Chain: Marquis Health Services
Why this verdict
- 3 citations involved actual harm to residents.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.37 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 2.79 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (44 in the current record)
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Potential for harm · D August 28, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 19, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 28, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 19, 2025 · Quality of Life and Care
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Potential for harm · D August 28, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 19, 2025 · Quality of Life and Care
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Potential for harm · E August 28, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected September 19, 2025 · Pharmacy Service
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Potential for harm · E August 28, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 19, 2025 · Nutrition and Dietary
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Potential for harm · D July 17, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 12, 2024 · Resident Rights
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Potential for harm · E July 17, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected August 12, 2024 · Resident Rights
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Potential for harm · E July 17, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 17, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 12, 2024 · Quality of Life and Care
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Potential for harm · D July 17, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected August 12, 2024 · Quality of Life and Care
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Potential for harm · D July 17, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected August 12, 2024 · Pharmacy Service
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Potential for harm · D July 17, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected August 12, 2024 · Pharmacy Service
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Potential for harm · E July 17, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 12, 2024 · Pharmacy Service
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Potential for harm · E July 17, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected August 12, 2024 · Nutrition and Dietary
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Potential for harm · E July 17, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected August 12, 2024 · Nutrition and Dietary
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Potential for harm · F July 17, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 12, 2024 · Nutrition and Dietary
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Potential for harm · D July 17, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 12, 2024 · Resident Assessment and Care Planning
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No harm found · B July 17, 2024
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected August 12, 2024 · Nutrition and Dietary
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Potential for harm · D September 11, 2023 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected September 26, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 5, 2023 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 28, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G March 2, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 2, 2023 · Resident Rights
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Actual harm · G March 2, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 2, 2023 · Quality of Life and Care
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Actual harm · G March 2, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 21, 2023 · Quality of Life and Care
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Potential for harm · D March 2, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected April 21, 2023 · Resident Rights
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Potential for harm · E March 2, 2023
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected April 21, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225603 · certified since December 16, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.