Mi Casa Nursing Center
330 South Pinnule Circle · Mesa, AZ · 85206 · 4809810687
180 certified beds For profit - Corporation Chain: Life Care Centers of America
Why this verdict
- Carries CMS’s abuse warning icon.
- No federal fines or payment denials in CMS’s 3-year window.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 3 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.82 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.80 | 0.55–0.75 |
| Weekend hours / resident-day | 3.48 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (25 in the current record)
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Potential for harm · D March 18, 2026 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 21, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 18, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 21, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 9, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 10, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 5, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 4, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected May 15, 2025 · Resident Rights
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Potential for harm · D April 4, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 15, 2025 · Resident Rights
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Potential for harm · E April 4, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 15, 2025 · Quality of Life and Care
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Potential for harm · E April 4, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 15, 2025 · Nutrition and Dietary
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Potential for harm · D April 4, 2025
Provide or get specialized rehabilitative services as required for a resident.
Corrected May 15, 2025 · Quality of Life and Care
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Potential for harm · E April 4, 2025
Provide and implement an infection prevention and control program.
Corrected May 15, 2025 · Infection Control
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Potential for harm · E January 30, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected March 27, 2025 · Nursing and Physician Services
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Potential for harm · D January 3, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 18, 2025 · Resident Rights
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Potential for harm · D January 3, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 3, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 18, 2025 · Quality of Life and Care
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Potential for harm · E January 3, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected February 18, 2025 · Nursing and Physician Services
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Potential for harm · D June 5, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 1, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 5, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 1, 2024 · Quality of Life and Care
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Potential for harm · D June 8, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 23, 2023 · Pharmacy Service
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Potential for harm · D April 20, 2022
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Corrected May 13, 2022 · Resident Assessment and Care Planning
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Potential for harm · D April 20, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected May 13, 2022 · Resident Assessment and Care Planning
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Potential for harm · D April 20, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 13, 2022 · Resident Assessment and Care Planning
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Potential for harm · E April 20, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 13, 2022 · Quality of Life and Care
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Potential for harm · E April 20, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 13, 2022 · Quality of Life and Care
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Potential for harm · E April 20, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected May 13, 2022 · Pharmacy Service
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Potential for harm · D April 20, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 13, 2022 · Pharmacy Service
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035120 · certified since November 27, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.