Metro West Nursing and Rehab Center
5900 Westgate Drive · Orlando, FL · 32825 · 4072968164
120 certified beds For profit - Limited Liability company Chain: Sovereign Healthcare Holdings
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.73 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.72 | 0.55–0.75 |
| Weekend hours / resident-day | 3.35 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (19 in the current record)
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Potential for harm · E August 28, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 28, 2025 · Resident Rights
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Potential for harm · D August 28, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 28, 2025 · Quality of Life and Care
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Potential for harm · D August 28, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 28, 2025 · Pharmacy Service
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Potential for harm · D August 28, 2025
Provide routine and 24-hour emergency dental care for each resident.
Corrected September 28, 2025 · Quality of Life and Care
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Potential for harm · D August 28, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · E August 28, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected September 28, 2025 · Administration
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Potential for harm · E February 22, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected March 22, 2024 · Resident Rights
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Potential for harm · D February 22, 2024
Ensure each resident receives an accurate assessment.
Corrected March 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 22, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected March 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 22, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 22, 2024 · Quality of Life and Care
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Potential for harm · D February 22, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected March 22, 2024 · Quality of Life and Care
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Potential for harm · D February 22, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected March 22, 2024 · Quality of Life and Care
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Potential for harm · E February 22, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected March 22, 2024 · Pharmacy Service
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Potential for harm · E February 22, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 22, 2024 · Nutrition and Dietary
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Potential for harm · D February 22, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 22, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 22, 2024 · Quality of Life and Care
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Potential for harm · D February 22, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 22, 2024 · Pharmacy Service
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Potential for harm · D May 12, 2022
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected June 8, 2022 · Resident Assessment and Care Planning
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Potential for harm · D May 12, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 8, 2022 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105868 · certified since October 21, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.