Metairie Health Care Center
6401 Riverside Drive · Metairie, LA · 70003 · 5048858611
202 certified beds For profit - Limited Liability company Chain: Inspired Healthcare Management
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $72,360 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
$72,360 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.13 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.60 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.13 | 0.55–0.75 |
| Weekend hours / resident-day | 3.13 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | 2 · $132,895 |
Inspection citations (38 in the current record)
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Potential for harm · D December 17, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected March 5, 2026 · Resident Rights
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Potential for harm · D December 17, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 5, 2026 · Resident Rights
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Potential for harm · E December 17, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected March 5, 2026 · Quality of Life and Care
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Potential for harm · E December 17, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 5, 2026 · Pharmacy Service
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Potential for harm · E December 17, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 5, 2026 · Nutrition and Dietary
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Potential for harm · E December 17, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 5, 2026 · Resident Assessment and Care Planning
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Potential for harm · D September 3, 2025 · found via complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected October 2, 2025 · Administration
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Potential for harm · D September 3, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 2, 2025 · Infection Control
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Potential for harm · E September 3, 2025 · found via complaint
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected October 2, 2025 · Administration
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No harm found · B September 3, 2025 · found via complaint
Post nurse staffing information every day.
Corrected October 2, 2025 · Nursing and Physician Services
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Potential for harm · D July 22, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected August 14, 2025 · Resident Rights
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Potential for harm · D July 22, 2025 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected August 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 22, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 4, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · K December 19, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 22, 2025 · Quality of Life and Care
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Immediate jeopardy · K December 19, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected January 22, 2025 · Administration
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Potential for harm · D December 19, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 24, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E December 19, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E December 19, 2024
Respond appropriately to all alleged violations.
Corrected January 24, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 19, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected January 13, 2025 · Quality of Life and Care
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Potential for harm · E December 19, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected January 21, 2025 · Nursing and Physician Services
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Potential for harm · D December 19, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 22, 2025 · Pharmacy Service
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Potential for harm · D December 19, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected January 22, 2025 · Pharmacy Service
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Potential for harm · D December 19, 2024
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected January 17, 2025 · Administration
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Potential for harm · D December 19, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected January 21, 2025 · Nutrition and Dietary
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Potential for harm · D December 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 21, 2025 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 19, 2024 | Fine | $72,360 |
| December 19, 2024 | Payment Denial | 34 days |
| January 26, 2024 | Fine | $60,535 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195278 · certified since July 14, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.