Mercer Healthcare Center
1275 Southview Drive · Bluefield, WV · 24701 · 3043255448
123 certified beds For profit - Corporation Chain: Communicare Health
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.40 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 2.95 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | 2 · $28,060 |
Inspection citations (81 in the current record)
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Potential for harm · D January 28, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 28, 2025 · Resident Rights
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Potential for harm · D January 28, 2025
Respond appropriately to all alleged violations.
Corrected February 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 28, 2025
Ensure each resident receives an accurate assessment.
Corrected February 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 28, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected February 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 28, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 28, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 28, 2025
Provide activities to meet all resident's needs.
Corrected February 28, 2025 · Quality of Life and Care
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Potential for harm · D January 28, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 28, 2025 · Quality of Life and Care
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Potential for harm · E January 28, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected February 28, 2025 · Quality of Life and Care
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Potential for harm · D January 28, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected February 28, 2025 · Quality of Life and Care
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Potential for harm · D January 28, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected February 28, 2025 · Quality of Life and Care
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Potential for harm · D January 28, 2025
Ensure that residents are free from significant medication errors.
Corrected February 28, 2025 · Pharmacy Service
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Potential for harm · E January 28, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 28, 2025 · Pharmacy Service
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Potential for harm · D January 28, 2025
Provide or obtain dental services for each resident.
Corrected February 28, 2025 · Quality of Life and Care
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Potential for harm · D January 28, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 28, 2025 · Nutrition and Dietary
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Potential for harm · E January 28, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected February 28, 2025 · Nutrition and Dietary
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Potential for harm · D January 28, 2025
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected February 28, 2025 · Nutrition and Dietary
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Potential for harm · E January 28, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 28, 2025 · Nutrition and Dietary
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Potential for harm · D January 28, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 28, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected February 28, 2025 · Administration
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Potential for harm · D January 28, 2025
Provide and implement an infection prevention and control program.
Corrected February 28, 2025 · Infection Control
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Potential for harm · E January 28, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 28, 2025 · Quality of Life and Care
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Immediate jeopardy · J June 12, 2024 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected May 24, 2024 · Nutrition and Dietary
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Potential for harm · D June 12, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 13, 2024 · Quality of Life and Care
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Potential for harm · D June 12, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected July 13, 2024 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 7, 2024 | Fine | $13,627 |
| May 7, 2024 | Fine | $14,433 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 515052 · certified since January 15, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.