Medilodge of Westwood
2575 N Drake Road · Kalamazoo, MI · 49006 · 2693420206
97 certified beds For profit - Limited Liability company Chain: Medilodge
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $52,993 in fines in the last 24 months.
- 4 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 3 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$52,993 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.77 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.08 | 0.55–0.75 |
| Weekend hours / resident-day | 3.23 | ≈ weekday level |
| Nursing turnover / year | 53% | median 45% |
| Fines (3-yr window) | 2 · $65,535 |
Inspection citations (86 in the current record)
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Actual harm · G March 12, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected March 27, 2026 · Resident Rights
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Potential for harm · D November 24, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 25, 2025 · Resident Assessment and Care Planning
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Actual harm · G June 4, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 23, 2025 · Quality of Life and Care
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Potential for harm · D June 4, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 23, 2025 · Resident Rights
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Potential for harm · D June 4, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected June 23, 2025 · Resident Rights
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Potential for harm · D June 4, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected June 23, 2025 · Resident Rights
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Potential for harm · D June 4, 2025
Ensure each resident receives an accurate assessment.
Corrected June 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 4, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 4, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 23, 2025 · Quality of Life and Care
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Potential for harm · D June 4, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 23, 2025 · Quality of Life and Care
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Potential for harm · D June 4, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected June 23, 2025 · Quality of Life and Care
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Potential for harm · D June 4, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 23, 2025 · Quality of Life and Care
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Potential for harm · D June 4, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected June 23, 2025 · Quality of Life and Care
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Potential for harm · D June 4, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected June 23, 2025 · Quality of Life and Care
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Potential for harm · D June 4, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected June 23, 2025 · Quality of Life and Care
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Potential for harm · D June 4, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected July 16, 2025 · Pharmacy Service
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Potential for harm · D June 4, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 15, 2025 · Pharmacy Service
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Potential for harm · D June 4, 2025
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected June 23, 2025 · Nutrition and Dietary
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Potential for harm · E June 4, 2025
Provide and implement an infection prevention and control program.
Corrected June 23, 2025 · Infection Control
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Potential for harm · E June 4, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected June 23, 2025 · Environmental
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Potential for harm · E June 4, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected June 23, 2025 · Resident Rights
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Actual harm · G February 20, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 17, 2025 · Quality of Life and Care
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Potential for harm · D February 20, 2025 · found via complaint
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected April 2, 2025 · Resident Rights
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Potential for harm · D February 20, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected March 3, 2025 · Nutrition and Dietary
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Potential for harm · D February 20, 2025 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected March 3, 2025 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 4, 2025 | Fine | $52,993 |
| June 4, 2025 | Payment Denial | 15 days |
| February 20, 2025 | Payment Denial | 15 days |
| January 18, 2024 | Fine | $12,542 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235542 · certified since September 29, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.